Adriana Avila
Toronto,ON
Summary
Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Multilingual professional cashier and Bartender with extensive knowledge of spirits and engages customers one-on-one. Approachable, open and committed to building customer base by providing positive service experience. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
9
9
years of professional experience
Work History
Cashier /Content Social Media Manager
Sean Riehl
09.2016 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Bartender
The Griffin Gastropub at the CNE
08.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Provided drink suggestions to customers based on their preferences.
- Greeted customers and provided excellent customer service.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education
SCS UX/UI Boot Camp - Digital Design
University of Toronto
Toronto, ON03.2022
Associate of Arts - Visual And Creative Arts
Universidad Nacional Autonoma De Mexico
Mexico, City 2011
Skills
- Point of sale operation
- Cash handling
- Team collaboration
- Sales promotion
- Inventory management
- Product knowledge
- Problem-solving
- Drink preparation
- Customer service
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Bartender
The Griffin Gastropub at the CNE
08.2024 - 08.2024
Cashier /Content Social Media Manager
Sean Riehl
09.2016 - Current
SCS UX/UI Boot Camp - Digital Design
University of Toronto
Associate of Arts - Visual And Creative Arts
Universidad Nacional Autonoma De Mexico
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