Bachelor of Commerce honours graduate from Ted Rogers School of Management at Toronto Metropolitan University. Hardworking and reliable individual with multiple years of volunteer and work experience pursuing new career opportunities.
Overview
7
7
years of professional experience
Work History
Premium Club Staff
Toronto Blue Jays
08.2024 - Current
Actively monitoring sections/areas for safety and ensuring guests are upholding Fan Code of Conduct.
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Usher
Toronto Blue Jays
02.2019 - 08.2024
Facilitated a safe and welcoming environment for over 100 fans daily.
Problem solved numerous complaints and issues from guests.
Worked with other staff members to facilitate smooth flow of operations.
Audit Analyst I
PRGX Canada
05.2022 - 11.2022
Performed audits for Amazon.
Daily activities included the use of Microsoft Access and Excel to analyze purchases made by clients to ensure that correct prices were applied to orders.
Executed audit phases and entered data into accounting software for analysis.
Student Real Property Officer
Government of Canada
09.2020 - 12.2020
Public Services and Procurement Canada.
Helped take notes and analyze data with the use of Microsoft Excel and REFX.
Contributed to various projects and managed files accordingly.
Summer Camp Counsellor
YMCA - Summer Day Camp
06.2018 - 09.2018
Constructed weekly program plans to facilitate camper activities.
Utilized social skills to communicate with parents and resolve various issues.
Led groups of children safely through variety of camp activities.
Cashier
Battaglia's Marketplace
04.2018 - 06.2018
Achieved knowledge of working in retail environments by helping customers and working as a cashier.
Education
Bachelor of Commerce Honour Degree - Real Estate Management, Minor in Global Management
Toronto Metropolitan University
Toronto, Ontario
06-2023
Smart Serve Certificate -
Smart Serve Ontario
09-2024
Flexible Real Estate Management (RE-FX) -
SAP
09-2020
Standard First Aid and CPR -
Lifesaving Society
12.2018
Skills
Outgoing personality with the willingness to always learn and work in any setting
Multiple years of customer service and satisfaction experience
Experience in working with groups and people of all ages and backgrounds
Proficiency in Excel and ability to efficiently operate Microsoft Office
Strong analytical skills
Proficiency in Microsoft Windows and MacOS
References
Available upon request
Timeline
Premium Club Staff
Toronto Blue Jays
08.2024 - Current
Audit Analyst I
PRGX Canada
05.2022 - 11.2022
Student Real Property Officer
Government of Canada
09.2020 - 12.2020
Usher
Toronto Blue Jays
02.2019 - 08.2024
Summer Camp Counsellor
YMCA - Summer Day Camp
06.2018 - 09.2018
Cashier
Battaglia's Marketplace
04.2018 - 06.2018
Bachelor of Commerce Honour Degree - Real Estate Management, Minor in Global Management