Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Quesada

Vancouver,BC

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. Ability to hand;e multiple projects simultaneously whit a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Account Scientist

CARO Analytical Services
11.2022 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Board of Directors Member

Environmental Managers Association Of BC
11.2023 - Current
  • Fostered a culture of innovation by promoting collaboration among executive team members.
  • Contributed valuable insights regarding industry trends during board discussions, enabling informed strategic decision making.
  • Managed and planned social activities to encourage program engagement.

Project Manager

Grupo Eximo
09.2021 - 11.2022
  • Developed comprehensive project plans with clear timelines, milestones and, ensuring timely delivery of high-quality results.
  • Delivered training presentations to the whole company on use of software and logistics.
  • Worked monthly on invoicing and record keeping.

Client Scientist

CARO Analytical Services
01.2019 - 08.2021
  • Worked in the Client Service department for an analytical chemistry company offering services in air, water, soil, food, cannabis and COVID testing
  • In the lab performed some custom analyses not done regularly upon client’s request
  • Managed incoming calls, providing prompt and accurate information to clients about products and services.

Research Assistant

Speratum
08.2017 - 08.2018
  • Worked with various PhDs in Biotechnology and Biochemistry in animal trials for a pancreatic and ovarian cancer treatment.
  • Cultured ovarian cancer cells OVCAR and SKOV
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Worked both independently and collaboratively in fast-paced laboratory environment.

Lab Assistant

CENIBIOT (National Centre of Biotechnological Innovations)
08.2016 - 08.2017
  • Assisted in the preparation, logistics and development of a bioreactor introductory course that was held in the facility
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.

Education

Chemical Biology

University of British Columbia
Vancouver, BC

High School Diploma -

Lincoln School
San Jose, Costa Rica
05.2015

Skills

  • Project Manager
  • Client Relations
  • LIMS
  • Excel, MS Word, Power Point
  • Tableau
  • Chemical Analysis
  • Laboratory techniques
  • Results Analysis
  • Team Collaboration
  • Self-Directed and Motivated

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary

Timeline

Board of Directors Member

Environmental Managers Association Of BC
11.2023 - Current

Account Scientist

CARO Analytical Services
11.2022 - Current

Project Manager

Grupo Eximo
09.2021 - 11.2022

Client Scientist

CARO Analytical Services
01.2019 - 08.2021

Research Assistant

Speratum
08.2017 - 08.2018

Lab Assistant

CENIBIOT (National Centre of Biotechnological Innovations)
08.2016 - 08.2017

Chemical Biology

University of British Columbia

High School Diploma -

Lincoln School
Adrian Quesada