Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zaineb Hamdi

Brossard,Canada

Summary

Perceptive Production Coordinator with 8 years of experience coordinating, preparing and scheduling production. Diligent in gathering necessary materials and requesting additional materials to prepare for projects. Driven to maintain production schedules and deliver quality products. Capable of working on multiple projects at the same time and handling stressful situations.

Overview

9
9
years of professional experience

Work History

Account Manager

Tengiva
04.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Stay on top of accounts, making sure they received services that are within their budget and meet their needs
  • Meet regularly with other team members to discuss progress and find new ways to improve business
  • Generate progress reports for clients and senior leaders within the organization
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Product Specialist

Home textile
11.2016 - 03.2023
  • Communication with suppliers on the advancements of orders.
  • Coordinating with the production team (Purchasing, Production manager, Packaging) to make sure we assure deadlines for each orders.
  • Assisting customers with the development of their products
  • Oversaw inventory management, ensuring availability of raw materials while minimizing excess stock levels to reduce carrying costs.
  • Created a new business strategy for North Africa and French Market
  • Developed and launched a new product range (knitted wear products)
  • Organizing and managing the fair we participated in
  • Attended workshop about e-commerce and technical textile.
  • Evaluated supplier performance, negotiating contracts for optimal pricing and delivery terms that benefited the company''s bottom line.

Apparel Merchandiser

Ready to wear
10.2015 - 10.2016
  • Developed and applied a new marketing strategy to open new markets
  • Assisted customers with development of their products
  • Developed a strategy to optimize production and reducing the mistakes in each order
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

MARKETING INTERNSHIP

KAPRIO
02.2015 - 06.2015
  • Developed and applied a competitive strategy for the company
  • Developed a market and customer satisfaction study
  • Benchmarking of the competitors.

Education

INDUSTRIAL ENGINEER - Product Manager

ESITH
06.2015

MATHEMATICS AND PHYSICS MAJOR -

PREPARATORY CLASSES
07.2012

HIGHSCHOOL DIPLOMA MATHEMATICS MAJOR -

IBN ABDOUN
06.2010

Skills

  • PROJECT MANAGER
  • CRM Hubspot
  • MICROSOFT OFFICE
  • DOLPHIN(ERP)
  • SPHINX
  • Account Management
  • Client Relations
  • Teamwork and Collaboration
  • Strategic Planning
  • Project Management
  • Workflow Coordination
  • Efficiency optimization

Languages

Arabic
Native or Bilingual
French
Full Professional
English
Native or Bilingual
Turkish
Full Professional
Spanish
Limited Working

Timeline

Account Manager

Tengiva
04.2023 - Current

Product Specialist

Home textile
11.2016 - 03.2023

Apparel Merchandiser

Ready to wear
10.2015 - 10.2016

MARKETING INTERNSHIP

KAPRIO
02.2015 - 06.2015

INDUSTRIAL ENGINEER - Product Manager

ESITH

MATHEMATICS AND PHYSICS MAJOR -

PREPARATORY CLASSES

HIGHSCHOOL DIPLOMA MATHEMATICS MAJOR -

IBN ABDOUN

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Zaineb Hamdi