ADRIAN MEJIA
Surrey,Canada
Summary
Professional with strong background in customer service and solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, consistently focused on achieving results through efficient and empathetic service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
BARISTA, KEYHOLDER
Presotea Guildford
01.2018 - Current
- Manage daily store operations, enhancing team efficiency and customer satisfaction.
- Serve 200+ drinks daily, ensuring precision and quality in every order.
- Accurately handle cash transactions, maintaining financial accuracy.
- Foster a collaborative team environment, boosting service effectiveness.
- Ensure compliance with food safety standards, promoting a positive brand image.
- Streamlined beverage preparation processes, resulting in quicker service times and significantly improved customer satisfaction.
ABATEMENT TECHNICIAN
Attention To Detail Remediation
01.2024 - 01.2025
- Executed remediation projects with strict safety compliance, enhancing site conditions.
- Trained in handling hazardous materials, ensuring environmental guideline adherence.
- Mentored junior technicians, fostering skill growth and team morale.
- Maintained client communication, addressing concerns and ensuring satisfaction.
- Managed resources efficiently to complete projects on time and within budget.
- Maintained strict adherence to OSHA safety standards, ensuring a safe work environment for all personnel.
GROUP LEADER/TEAM LEADER
YMCA Kids Club/School’s Out
01.2017 - 01.2023
- Provided nurturing care and supervision for children ages 5-12, fostering a safe and positive environment.
- Built strong, trusting relationships with children and their families to support their emotional and social growth.
- Completion of administrative tasks, including payroll, budget tracking.
- Promoted conflict resolution skills and guided children in managing emotions in group settings.
- Implemented structured programming that boosted children’s skill development, resulting in noticeable progress in social interactions.
- Conducted regular safety drills and ensured that children understood safety rules.
- Worked closely with educators and counsellors to address children’s specific needs and progress.
- Patient, compassionate, and dependable, with a strong commitment to the well-being and development of children.
SALES ASSOCIATE, KEY HOLDER
Bentley Leathers INC
01.2017 - 01.2021
- Organized displays and restocked shelves, enhancing customer experience and store efficiency.
- Maintained cleanliness, ensuring a welcoming environment and operational efficiency.
- Delivered excellent customer service, boosting sales and customer satisfaction.
- Managed store opening/closing, ensuring accurate paperwork and secure bank deposits.
Education
Frank Hurt Secondary School
01.2019
Skills
- Friendly and outgoing
- Collaborative team member
- Maintaining cleanliness
- Detail-oriented approach
- Maintains composure in stressful situations
- Multitasking and organization
- Relationship building
- Quality improvement initiatives
- Schedule coordination
Certification
STANDARD CPR/AED LEVEL C Apr 2024 - Apr 2027
ADDITIONAL INFORMATION
- ATTRIBUTES
- Skilled at staying focused and performing well under pressure
- Adept at making well-rounded decisions by considering both pros and cons.
- Cooperative team member
- Establishing and strengthening friendly, collaborative relationships with colleagues and clients.
- Consistently seeks opportunities to expand knowledge and develop new skills
- Able to approach new challenges with self-assurance and assertiveness.
- Dedicated to providing exceptional customer service and exceeding client expectations.
Languages
English
Spanish
Timeline
ABATEMENT TECHNICIAN
Attention To Detail Remediation
01.2024 - 01.2025
BARISTA, KEYHOLDER
Presotea Guildford
01.2018 - Current
GROUP LEADER/TEAM LEADER
YMCA Kids Club/School’s Out
01.2017 - 01.2023
SALES ASSOCIATE, KEY HOLDER
Bentley Leathers INC
01.2017 - 01.2021
Frank Hurt Secondary School
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