Adreanna Fera
Barrie
Summary
Passionate Certified Personal Trainer and Nutrition Coach with personal experience with extreme weightloss seeking a position within the fitness industry to help others achieve weight loss goals. Proven leader and problem-solver with a track record of exceeding client expectations in previous roles. Expert in quality assurance and efficient time management, fostering trust and satisfaction. Demonstrates strong rapport-building and meticulous attention to detail, ensuring high levels of client retention and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential House Cleaner - Team Lead
Simply Green House Cleaning
06.2021 - Current
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Organized tasks efficiently, enabling increased productivity during each work shift.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Exceeded client expectations to garner future services.
Independent Insurance Adjuster
ClaimsPro Inc.
09.2018 - 04.2022
- Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Documented information gathered in field and uploaded data to company database for efficient processing.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
- Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
Junior Law Clerk
Kahler Personal Injury Law
02.2017 - 10.2017
- Developed strong relationships with clients through consistent communication, building trust and confidence in our services.
- Collaborated with team members to ensure deadlines were met and tasks were completed efficiently.
- Created and prepared legal briefs by organizing and assembling information for legal documents and forms.
- Assisted lawyers with case organization and administrative tasks.
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Coordinated and prepared exhibits and other materials for hearings.
- Maintained calendars for the legal team by updating and entering court dates, mediations, meetings and more.
- Organized and maintained client files for easy access and reference during case preparation.
- Organized and detail-oriented with a strong work ethic.
Education
Nutrition Coach
International Sports Sciences Association
04-2024
Transformation Specialist
International Sports Sciences Association
04-2024
Certified Personal Trainer
International Sports Sciences Association
01-2024
Diploma - Business Administration: Law Clerk
Georgian College
Barrie, ON06-2015
Skills
- Reliability and punctuality
- Efficient time management
- Quality assurance
- Complex Problem-solving
- Physically strong
- Passion for fitness
- Motivational coaching
- Goal setting and planning assistance
Certification
- CPR/AED Certification, International Sports Sciences Association, January 2024
Timeline
Residential House Cleaner - Team Lead
Simply Green House Cleaning
06.2021 - Current
Independent Insurance Adjuster
ClaimsPro Inc.
09.2018 - 04.2022
Junior Law Clerk
Kahler Personal Injury Law
02.2017 - 10.2017
- CPR/AED Certification, International Sports Sciences Association, January 2024
Nutrition Coach
International Sports Sciences Association
Transformation Specialist
International Sports Sciences Association
Certified Personal Trainer
International Sports Sciences Association
Diploma - Business Administration: Law Clerk
Georgian College
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