Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adora Hanson

Rancho Cordova

Summary

Experienced professional with a track record in leadership and operations management, consistently driving team performance and operational excellence. Skilled in conflict resolution, time management, and effective communication, enabling seamless workflow and problem-solving. Adaptable and reliable, adept at meeting evolving needs while fostering team collaboration and delivering tangible results.

Overview

5
5
years of professional experience

Work History

Shift Leader

Dutch Bros
01.2025 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Barista

Dutch Bros Coffee
12.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.

Concierge

Sierra Regency
11.2022 - 02.2023
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Provided exceptional guest services, ensuring positive experiences for residents and visitors alike.

Shift Lead

Jamba Juice
08.2022 - 02.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.

Team Member

Jamba Juice
04.2020 - 02.2023
  • Collaborated with team members to achieve project goals and deliver high-quality results
  • Demonstrated strong teamwork skills by actively participating in group discussions and brainstorming sessions
  • Supported team leader in coordinating tasks, ensuring efficient workflow and timely completion of projects
  • Maintained open lines of communication with team members to foster a positive work environment
  • Utilized effective time management skills to prioritize tasks within the team's workflow
  • Demonstrated flexibility by adapting quickly to changing priorities or unexpected challenges within the team dynamic

Education

No Degree - Pharmacy Technician

CALRegional
Rancho Cordova, CA
05-2025

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving

Timeline

Shift Leader

Dutch Bros
01.2025 - Current

Barista

Dutch Bros Coffee
12.2022 - Current

Concierge

Sierra Regency
11.2022 - 02.2023

Shift Lead

Jamba Juice
08.2022 - 02.2023

Team Member

Jamba Juice
04.2020 - 02.2023

No Degree - Pharmacy Technician

CALRegional

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Adora Hanson