Adnan Ahmad
Wasaga Beach,ON
Summary
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Shift Manager
KFC Restaurant
06.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Store Manager
Pita Land
04.2022 - 05.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Cook and food packer
KFC
10.2021 - 03.2022
- Offering friendly and efficient services to customers, handled challenging situations with ease
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Maintained excellent record, consistently arriving to work on time
- Actively listened to customers, handled concerts quickly and escalated major issues to supervise
Education
High School Diploma -
East View Secondary School
Barrie, ON04-2024
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Energetic and enthusiastic
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Shift Manager
KFC Restaurant
06.2024 - Current
Store Manager
Pita Land
04.2022 - 05.2024
Cook and food packer
KFC
10.2021 - 03.2022
High School Diploma -
East View Secondary School
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