Admira Huskic
Ottawa,Canada
Summary
Dedicated and resourceful Office Administration graduate specializing in Health Services, with three years of administrative experience. Proven track record of enhancing operational efficiency and delivering exceptional patient care in dynamic environments. Strong organizational and time management skills, complemented by a positive attitude and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Practice Administrator
KONTOR DENTAL CARE
11.2019 - Current
- Utilize OpenDental software to streamline practice management and improve patient interactions
- Oversee accounts payable and receivable, ensuring accurate financial records and timely payments
- Coordinate patient appointments, optimizing schedules to enhance clinic efficiency
- Manage supply ordering and inventory control, maintaining essential stock levels
- Develop and implement marketing strategies to attract and retain patients
- Administer payroll processes with precision and attention to detail
- Prepare and submit insurance predeterminations and claims, facilitating smooth processing
- Coordinate treatment plans to improve patient outcomes and satisfaction
Administrative Assistant
BILLINGS BRIDGE DENTAL CENTRE
04.2019 - 11.2019
- Provided administrative support using AbelDent and Microsoft Office Suite
- Processed insurance predeterminations and claims, ensuring timely resolution
- Delivered outstanding patient care through effective communication and responsiveness
- Managed incoming calls and emails, addressing patient inquiries and scheduling needs
Key Holder/Sales Associate
TRADE SECRETS
10.2017 - 08.2018
- Managed daily operations and executed key management tasks
- Trained and mentored new associates, fostering a collaborative team environment
Sales Associate
THE BRICK
05.2017 - 10.2017
- Scheduled customer pickups and deliveries, ensuring smooth logistics
- Assisted customers with financing options and processed credit applications
- Organized and maintained customer records and invoices efficiently
Education
Office Administration - Health Services
Algonquin College
01.2019
Office Administration - General
Algonquin College
01.2018
High School Diploma -
Earl of March Secondary School
01.2016
Skills
- Exceptional written and verbal communication
- Strong knowledge of medical terminology
- Typing speed: 60 WPM
- Proficient in AbelDent, Open Dental and Accuro
- Proficient in Microsoft word, powerpoint and excel
- Experienced with QuickBooks
- Excellent multitasking and prioritization abilities
- Competent in office equipment maintenance
- Competent in technology procurement
- Detail-oriented in record-keeping
- Detail-oriented in financial documentation
- Adaptable
- Able to thrive under pressure
References
Available upon request.
Timeline
Practice Administrator
KONTOR DENTAL CARE
11.2019 - Current
Administrative Assistant
BILLINGS BRIDGE DENTAL CENTRE
04.2019 - 11.2019
Key Holder/Sales Associate
TRADE SECRETS
10.2017 - 08.2018
Sales Associate
THE BRICK
05.2017 - 10.2017
Office Administration - General
Algonquin College
High School Diploma -
Earl of March Secondary School
Office Administration - Health Services
Algonquin College
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