Polite and professional, successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Work History
Call Center Representative
Elemental Data Collection
01.2024 - Current
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Processed debit and credit card and electronic check payments.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Virtual Call Centre Agent/Market Research Interviewer at ELEMENTAL DATA COLLECTIONVirtual Call Centre Agent/Market Research Interviewer at ELEMENTAL DATA COLLECTION
Market Researcher /Customer Service Representative at Elemental Data CollectionMarket Researcher /Customer Service Representative at Elemental Data Collection