Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Aditi Rajbanshi

Toronto,ON

Summary

Dynamic hospitality professional with a proven track record at Pickle Barrel, excelling in exceptional guest service and upselling, consistently increasing average check totals. Adept at conflict resolution and fostering teamwork, I thrive in fast-paced environments, ensuring memorable dining experiences while maintaining high standards of cleanliness and organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Food Server

Pickle Barrel
10.2022 - 03.2024
  • Delivered exceptional dining experiences by anticipating guest needs and providing attentive, personalized service in a fast-paced, high-volume restaurant.
  • Built authentic connections with guests, creating a welcoming atmosphere through engaging conversations and a positive, upbeat attitude.
  • Collaborated seamlessly with team members and kitchen staff, contributing to a smooth workflow and maintaining a supportive team environment.
  • Upsold menu items and daily specials, consistently increasing average check totals by 15-20%
  • Stayed calm and solution-focused under pressure, resolving guests concerns quickly and professionally to ensure a positive dining experience.
  • Received consistent praise from guests and supervisors for reliability, friendliness, and commitment to going above and beyond.
  • Trained and mentored new staff, helping them adapt quickly and maintain service standards.
  • Took initiative to learn and improve, responding positively to feedback and actively seeking mentorship to grow as a hospitality professional.

Cashier

Nofrills
06.2022 - Current
  • Delivered exceptional customer service by greeting each guest warmly and creating a positive, engaging checkout experience.
  • Maintained a clean, organized, and professional checkout station in line with store standards and safety guidelines.
  • Accurately scanned, priced, and processed customer purchases, including coupons, PC Optimum points, and promotional items.
  • Consistently asked for and processed PC Optimum Cards, helping drive customer loyalty and program engagement.
  • Handled cash, debit, credit and returns with precision, maintaining a balanced till and zero discrepancies.
  • Supported merchandising efforts by restocking shelves, ensuring accurate labelling, and maintaining tidy, faced aisles following the planogram.
  • Represented the brand professionally by complying with all uniform and dress code standards.
  • Recognized for reliability, attention to detail, and ability to remain calm under pressure, especially during peak hours.

Marketing Coordinator

Joanne Dolan Design
10.2024 - Current
  • Planned and executed social media content calendar, showcasing completed projects and behind-the-scenes moments to boost brand engagement and aesthetic appeal.
  • Created visually compelling Instagram Reels and posts, increasing profile reach and follower growth through design-focused storytelling.
  • Collaborated closely with designers to translate design concepts into engaging digital content, reflecting the brand's voice and elevating its online presence.
  • Designed and distributed branded marketing materials, including mood boards, project portfolios, lookbooks, and promotional emails.
  • Managed email marketing campaigns using tools like Mailchimp, building a qualified list of potential clients through quarterly magazines.
  • Monitored analytics across platforms (Instagram, website, email) and adjusted strategies based on performance to enhance reach, engagement, and conversions.
  • Coordinated video filming, photoshoots for site visits, and ongoing and completed projects, managing timelines, props, and styling to ensure cohesive visual narratives.

Education

Ontario College Graduate Certificate - Marketing Management

Humber Institute of Technology And Advanced Learning
Toronto
01-2024

Skills

  • Exceptional Guest Service, Hospitality & Communication
  • Organization & Efficiency
  • Teamwork & Professionalism
  • Multitasking
  • Upselling & Product Knowledge
  • Food Safety & Cleanliness Standards
  • Conflict Resolution & Problem Solving
  • Order Accuracy & POS Operation

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Tagalog
Elementary

Certification

  • Smart Serve Certification

Timeline

Marketing Coordinator

Joanne Dolan Design
10.2024 - Current

Restaurant Food Server

Pickle Barrel
10.2022 - 03.2024

Cashier

Nofrills
06.2022 - Current

Ontario College Graduate Certificate - Marketing Management

Humber Institute of Technology And Advanced Learning

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Aditi Rajbanshi