Gyan Lama
Sunnyvale
Summary
Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Restaurant Food Server
Ginger Cafe
05.2022 - Current
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
- Cultivated warm relationships with regular customers.
- Coordinated with host staff to manage seating arrangements properly during peak hours, optimizing table turnover rates and minimizing wait times for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Food Server
Himala Tandoori And Curry House
09.2021 - 04.2022
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
- Cultivated warm relationships with regular customers.
- Coordinated with host staff to manage seating arrangements properly during peak hours, optimizing table turnover rates and minimizing wait times for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resturant Food Server
Spice Klub
10.2020 - 08.2021
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
- Cultivated warm relationships with regular customers.
- Coordinated with host staff to manage seating arrangements properly during peak hours, optimizing table turnover rates and minimizing wait times for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Food Server
Afgan Cusine
01.2019 - 03.2020
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
- Cultivated warm relationships with regular customers.
- Coordinated with host staff to manage seating arrangements properly during peak hours, optimizing table turnover rates and minimizing wait times for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Diploma in Cruise Management - Cruise Management
Greencity International Collage Malaysia
Kuala Lumpur Malaysia10.2013
High School Diploma -
Pashupati Miltiple Campus
Chabahil, Kathmandu, Nepal05.2002
High School Diploma -
Pashupati Multiple Collage
Kathmandu, Nepal05.2002
Skills
- Clear Communication
- Order Taking
- Table Setting
- Food safety practices
- Professional Appearance
- Handling Complaints
- Guest Relations
- Food presentation
- Memory retention
- Fine dining etiquette
- Seating arrangements
- Order Accuracy
- Food Running
- Cash Handling
- Wine service
- Strong Work Ethic
- Order Management
- Suggestive Selling
- Menu Memorization
- Order delivery practices
- Food station setup
- Hospitality service expertise
- Item promotion
- Table setting knowledge
- Point of sale operation
- Bill computation
- Dining area maintenance
- Guest Seating
- Safe Food Handling
- Allergy awareness
- Food Delivery
- Menu presentation
- Banquet Coordination
- Adaptable and Flexible
- Warm and Friendly
- Transactions and Cash Handling
Timeline
Restaurant Food Server
Ginger Cafe
05.2022 - Current
Restaurant Food Server
Himala Tandoori And Curry House
09.2021 - 04.2022
Resturant Food Server
Spice Klub
10.2020 - 08.2021
Food Server
Afgan Cusine
01.2019 - 03.2020
Diploma in Cruise Management - Cruise Management
Greencity International Collage Malaysia
High School Diploma -
Pashupati Miltiple Campus
High School Diploma -
Pashupati Multiple Collage
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