ADERONKE EBUNOLUWA ARIYO
Pointe-Claire,QC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am pursuing Part-time employment, preferably in the morning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative and Service Assistant
Ciusss West-Island, Lakeshore General Hospital
Pointe-Claire, QC
01.2021 - Current
- Greet visitors, provide relevant information and book appointments.
- Answers phone calls to provide assistance, information and medical personnel access.
- Supervise order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
- Compile physical and digital documents, charts and reports.
Floor Support
IKEA CSC
Saint-Laurent, QC
01.2020 - 06.2020
- Shared knowledge and information with other co-workers about products , processes and polices.
- Responded to supervisor calls and de-escalate agitated customers.
- Assisted with overall support on the floor.
Customer Support Generalist
IKEA CSC
Saint-Laurent, QC
01.2019 - 12.2019
- Assisted Customers with general inquiries about IKEA, online shopping, stores, services and Ikea credit cards.
- Provided detailed information about IKEA products and check for stock of products in stores.
- Provided customers with buying guides and assist with any assembly questions.
- Helped customers with placing orders for products and hardware replacements.
- Also, check on the status of orders and verify delivery time frame with delivery companies.
Collection Agent
Affinity Global
Montreal, QC
06.2018 - 12.2018
- Collected payment for past due accounts.
- Made effort to reach out to account holders with the aim to collect payment.
- Recorded new commitment to pay balance on accounts.
Education
Certificate, PSW Program. -
Divine Rock Academy
Montreal, QC01.2020
French Program (Level 4 -
Centre Pauline Julien
Montreal, QC01.2019
Bachelor of Arts - Communication Arts
Bowen University
Nigeria06.2017
Bachelor of Arts - Human Relations
Concordia University
Montreal, QCSkills
- English language Fluency
- Intermediate French
- Attention to detail and ability to work under pressure
- Energetic and Extroverted
- Quick thinking and Problem-Solving
- Customer Service
- Written and Verbal Communication
- Knowledge of the Microsoft Suite (word, excel, PowerPoint)
Certification
- First Aid and CPR
- Medication Administration.
- Personal support worker program.
Affiliations
- Babysitting for private family occasionally
- Volunteering with Gordie Theatre
Timeline
Administrative and Service Assistant
Ciusss West-Island, Lakeshore General Hospital
01.2021 - Current
Floor Support
IKEA CSC
01.2020 - 06.2020
Customer Support Generalist
IKEA CSC
01.2019 - 12.2019
Collection Agent
Affinity Global
06.2018 - 12.2018
Certificate, PSW Program. -
Divine Rock Academy
French Program (Level 4 -
Centre Pauline Julien
Bachelor of Arts - Communication Arts
Bowen University
Bachelor of Arts - Human Relations
Concordia University
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