Amanpreet Kaur
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Carried out risk analysis. Aided administration of day-to-day business relationship. Imparted advice to Staffing Consultants and Hiring Managers. Six years of Customer Service & Sales experience including handling cash registers. Counters sales, telephone inquiries, and cross-sell services. High proficiency in working with multicultural customers and diverse population. Exceptional organizational and prioritizing skills. Manage time efficiently to meet deadlines on multiple projects.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Administrative Assistant
Road Link Xpress
Toronto
01.2018 - 10.2020
- Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
- Open and distribute incoming regular and electronic mail
- Schedule and confirm appointments and meeting of employer
- Order office supplies and maintain inventory
- Set up and maintain manual and computerized information filing systems
- Determine and establish office procedures
- Arrange travel schedules and making reservations
- Record and prepare minutes of meetings
- May compile data, statistics and other information to support research activities
- Independent thinking
- May supervise and train office staff in procedures and in use of current software
- May organize conferences.
Office Coordinator
Frankfinn Institute of Air Hostess Academy
01.2008 - 08.2009
- Composes and prepares correspondence, invoices, reports, presentations, prepares minutes, and maintains appropriate files
- Prepared Post examination Certificates and Diplomas
- Maintain an accurate record for all inventory items (i.e., parts and materials)
- Compiles office billing and charge reports for use within billing software
- Communicate both informally and formally in scheduled meetings with management, subordinates, and colleagues
- Compiles, prepares, and analyzes complex reports, proposals, to include assessments, care plan and visit orders and documents including but not limited to financial, statistical reports, and personnel records.
Customer Service
ITC Group of Hotels
04.2007 - 05.2008
- Used a consultative sales approach to identify guest’s needs and make relevant recommendations
- Actively seek opportunities to up sell and cross sell additional services that add value to the guest experience
- Book reservations ensuring a high degree of accuracy
- Clearly explain rates, availability and cancellation policies pertaining to the reservation
- Respond to customer service inquiries in a professional manner.
Front Desk Agent
Shangri-La’s – Eros Hotel
12.2006 - 05.2008
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Process telephone calls, Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related
Education
Diploma - Immigration
CDI College
Certification in French Language - undefined
Language
Bachelor of Arts - undefined
University of Delhi
Skills
Superb leadership, interpersonal &communication skills
Meeting minutes, Office administration, Process optimization, Quick learner
English language fluency
Strong problem solving and analytical skillsTime Management
Customer and client relations
Sorting and labeling
Mail handling
English, Punjabi and Hindi
I am fluent in English, proficient in Punjabi and Hindi.
Timeline
Administrative Assistant
Road Link Xpress
01.2018 - 10.2020
Office Coordinator
Frankfinn Institute of Air Hostess Academy
01.2008 - 08.2009
Customer Service
ITC Group of Hotels
04.2007 - 05.2008
Front Desk Agent
Shangri-La’s – Eros Hotel
12.2006 - 05.2008
Diploma - Immigration
CDI College
Certification in French Language - undefined
Language
Bachelor of Arts - undefined
University of Delhi