ADERINSOLA BEPO
Downtown Vancouver,Canada
Summary
A highly organized, resourceful, and proactive professional with proven experience in providing the highest level of customer service and contributing to the company’s success. Excels at prioritizing, handling multiple tasks, and managing a high volume of incoming calls. Focused on tangible, measurable, and visible results. Flexible and hardworking with a strong drive to succeed, looking for an opportunity to enhance my skills and utilize my experience. Expert in English and customer relations. Excellent at handling leadership roles. Excellent verbal and written communication skills. Interpersonal skills, writing skills, and high creativity. Achievement and results-oriented with a positive personality. Excellent organization, marketing planning, and administrative skills. Excellent handling of social media platforms and creative content creator. Excellent time management and ability to work in a fast-paced environment. Ability to work without supervision and strong collaborative skills with teams Ability to multitask, adapt and solve problems while paying attention to details. Excellent use of Microsoft Office Packages [Word, Excel, PowerPoint, Outlook]. Strong keyboarding skills and an ability to learn and master new software programs. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Clear Acquisitions
Vancouver, Canada
01.2022 - 08.2022
- Interacting with an existing network of business associates to deliver events and marketing strategies to grow business in downtown Vancouver
- Proactively engaged with prospects, and customers via the new products and ensured that their queries were resolved
- Achieved 78% customer resolution rate
- Constantly reviewed customer feedback and created a database of email templates that enabled the support team to reduce their first response time by 90 seconds
- Actively promoted new products and technologies that increase market share at major accounts by 20% overall
- Increase the percentage of new products sales as part of the total sales mix
- Achieved 60% sales of the company’s product from March to May 2022
- Constructing a proper communication strategy to approach potential customers
- Accumulating all numbers of products sold at the end of day and reporting to the supervisor
- Shared monthly and weekly deals and discounts to online customers
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Digital sales strategist
Samsung electronics
Lagos
09.2019 - 11.2020
- Assisted in creating briefs for upcoming events to hold in the branch with influencers and potential brand ambassadors
- Developed a digital campaign to build an online community
- Shared monthly and weekly deals and discounts to online customers
- Created a welcoming and interactive atmosphere with information and advice on all services and products provided by Samsung electronics and closing and effective sales online
- Further dealing with day-to-day queries, helping customers by providing technical support
- Achieved a 100% on almost all KPIs particularly excelling in the broadband sales by delivering 300% of targeted sales during the Christmas season, where collectively the store team delivered the 2nd highest sales in the Nigeria branch
- Supporting the achievement of team and departmental revenue objectives, by delivering 100% of revenue targets allocated on a monthly and quarterly basis
- Achieved a minimum of 100% penetration of allocated call lists monthly
- Achieved a minimum average daily talk time of 2 hours
- Maximized all cross-sell opportunities
- Provided accurate pricing and information across the range of products to customers
- Increased sales by 11% and client base by 10% in December 2019
- Analysed the methods and know-how of customer supply chains to recommend tactical solutions with sensor-based logistics technology
Digital Sales Strategist
Zaron cosmetics
Lagos, Nigeria
07.2018 - 08.2019
- Created various content (videos, articles, infographics) with relevant tone and style
- Built and maintained strategic relations with brand partners to meet company objectives
- Grew monthly social media following by 30% and annual sales revenue by 150% for key clients including streetwear fashion brands street souk and beauty by the Zara label
- Developed UGC campaigns to keep content fresh and fill in professional photography and video gaps
- Achieved 11.5% average organic reach and 6.6% post engagement on Instagram from March to June of 2019
- Strategized integrated marketing campaigns and contests to drive awareness, leads and bookings
- Designed shareable awards, quote, recipes, etc
- Graphics, retouched photos as needed
- Drafted and executed marketing strategies for SME companies across the UK aimed at growing revenue and realizing business development goals
- Carried out market and trend research and complied social content calendars based on findings to increase digital brand awareness and reputation
- Designed advertisements, blogs, and promotional material campaign results and identify future improvements
Assistant Editor (internship)
Lagos traffic radio
Lagos, Nigeria
04.2017 - 10.2018
- Led content team in the repositioning of news products from celebrity news into entertainment news
- Redesigned a new writer management system with the team
- Target content to specific audiences and focus on trending topics
- Providing new information and sourcing for daily news for Media Personnel to report
- Researching, writing and editing news stories for Media personnel
- Designed a new writer management system that grew new products to 24/7 coverage
- Adopted and implemented APA style across all platforms, training 30+ interns within the span of 21 days
- Reading content submissions, editing for spelling, punctuation and grammar
- Helmed the editorial strategy of the launch of a new over-the-top streaming service simulcasting popular artist
- Created multiple avenues for print-digital collaboration by effectively leveraging cross-pollination
Education
Masters of Business Administration -
University Canada
Bachelor of Communication & Media - undefined
Caleb University
Skills
- Customer Service
- Excellent Communication
- MS Office proficient
- Attention to Detail
- Decision Making
- Time Management
- Self-motivation
- Leadership
- Data Entry
- Search Engine Optimization (SEO)
- Hospitality
- Multitasking
- Decision making
- Flexibility
- Digital Marketing
- Goggle ads
- Online Marketing
- Creativity
- Problem Solving
- Active Listening
- Administrative
- Pay per click (PPC)
- Analytical and Critical Thinking
- Teamwork and Collaboration
Websites
Certification
Emergency First Aid CPR/AED Level
New Horizon Computer Training and Certification (Excel, Word,
Customer Relationship Management)
SEO for brainers
Additional Information
- Fashion and lifestyle Blogger at Derinbepo.com for 5 years. Social media manager for Bloomkids Nigeria. Nigeria Social media manager for Dmonc clothing Social media manager for RRR_NG. Social media manager for Lagos traffic radio.Freelance writer for Caleb magazine. Amnesty international Canada volunteer. Lagos fashion week volunteer.
derinbepo.com
A lifestyle website that started from a genuine love of communication, media and expression of style and life.
Timeline
Sales Representative
Clear Acquisitions
01.2022 - 08.2022
Digital sales strategist
Samsung electronics
09.2019 - 11.2020
Digital Sales Strategist
Zaron cosmetics
07.2018 - 08.2019
Assistant Editor (internship)
Lagos traffic radio
04.2017 - 10.2018
Masters of Business Administration -
University Canada
Bachelor of Communication & Media - undefined
Caleb University