Aden Auger
St Albert,Alberta
Summary
Multi-department staff with well-honed leadership skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting patrons. Remains poised and grounded during stressful situations.
Overview
12
12
years of professional experience
Work History
Manager on Duty/Duty Manager
Castle Downs YMCA
Edmonton, AB
03.2019 - Current
- Worked to keep entire facility operating and assisted with all Staff tasks or issues.
- Assisted in emergency situations as Primary and Secondary responder.
- Opened and closed facility assisting and taking lead on duties for Aquatics, facility attendants and desk staff.
- Responded to member and customer concerns providing friendly professionalism while working to solve problem.
- Experience working and aiding both Police, Fire and EMS in a variety of situations.
Workout Center
Castle Downs YMCA
Edmonton, AB
09.2023 - Current
- Set up equipment and weights as-well as fixing equipment
- engaged cleaning duties
- Explained and taught proper use of weights, exercise bands and other fitness equipment to members.
- Orientations
Lifeguard
Castle Downs YMCA
Edmonton, AB
08.2016 - 09.2023
- Understanding of Pool mechanics.
- Performed chemical adjustments to lower and raise pool levels.
- Experience working with member concerns and worked to create solutions.
- Filled out incident and accident reports and submitted to supervisor.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
Lead Instructor
Castle Downs YMCA
Edmonton, AB
08.2018 - 09.2023
- Experienced the handling of scheduling and registering children in swim lessons and programs.
- Evaluated children and youths swim ability and placed them in their appropriate level.
- Evaluated swim instructors and guided them towards improvement of many core skill.
- Experience working with parents of paticipants and worked to creating a solutions.
- Worked towards creating a safe and fun environment for swimmers and team.
Swim Instructor
Castle Downs YMCA
Edmonton, AB
09.2017 - 09.2023
- Taught lessons to students varying in ages and skills.
- Prepared detailed lesson plans and adapted to changes throughout the session.
- Created a fun learning environment that would allow all students to feel welcome and want to return.
- Mermaid lessons, September 2018-September 2019
Experienced Associate
Castle Downs YMCA
Edmonton, AB
07.2021 - 06.2022
- Managed customer relations through communication and helpful interactions.
- Answered incoming telephone calls and processed incoming and outgoing mail.
- Greeted customers and offered assistance for increased customer satisfaction.
- Sold and handled memberships for all demographics
Aquatic Fitness Instructor
Castle Downs YMCA
Edmonton, AB
09.2017 - Current
- Created lesson plans for both deep and shallow classes.
- Created environment that allowed all to feel welcome and energized throughout entire class.
- Worked with those with injuries and adapted lessons to aid them with comfort during class
Volunteer Swim Instructor
Fountain Park
St Albert, Alberta
01.2012 - 01.2014
- Assisted Swim Instructors with their class.
- Provided aid to children and youth during games and working on skills.
- Lead games and songs.
- Assisted instructor with working on specific children
Education
Bachelor of Arts - Psychology
MacEwan University - Ongoing
Edmonton, ABCurrent
High School Diploma -
ESSMY
St. Albert, AB08-2018
Skills
- First Aid/CPR/AED
- National Lifeguard
- 02 Administration
- AEC
- French bilingual
- post-secondary lab experience
Timeline
Workout Center
Castle Downs YMCA
09.2023 - Current
Experienced Associate
Castle Downs YMCA
07.2021 - 06.2022
Manager on Duty/Duty Manager
Castle Downs YMCA
03.2019 - Current
Lead Instructor
Castle Downs YMCA
08.2018 - 09.2023
Swim Instructor
Castle Downs YMCA
09.2017 - 09.2023
Aquatic Fitness Instructor
Castle Downs YMCA
09.2017 - Current
Lifeguard
Castle Downs YMCA
08.2016 - 09.2023
Volunteer Swim Instructor
Fountain Park
01.2012 - 01.2014
Bachelor of Arts - Psychology
MacEwan University - Ongoing
High School Diploma -
ESSMY
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