Adele Hicks
Niagara Falls
Summary
Experienced with maintaining cleanliness and guest satisfaction in fast-paced environments. Utilizes attention to detail and efficient cleaning techniques to create welcoming atmosphere. Knowledge of hospitality protocols ensures consistent and high-quality service.
Friendly Room Attendant offering over 30 years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude.
Hospitality professional skilled in maintaining high standards of cleanliness and guest service. Proven ability to enhance guest experiences through thorough room preparation and prompt response to requests. Focused on teamwork and adaptability, ensuring smooth operations and satisfied guests.
Overview
9
9
years of professional experience
Work History
Room Attendant
Niagarafallsview Hotel and Suites
12.2024 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Room Attendant
Radisson Hotel Inn and Suites
03.2016 - 12.2024
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Education
High School Diploma -
St Anns
Niagara Falls, ON06-2000
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Room preparation
- Professional appearance
- Safety awareness
- Linens and toiletries replacement
- Maintenance reports
- Lost and found procedures
- Detail-oriented
- Guest room confidentiality
Languages
English
Timeline
Room Attendant
Niagarafallsview Hotel and Suites
12.2024 - Current
Room Attendant
Radisson Hotel Inn and Suites
03.2016 - 12.2024
High School Diploma -
St Anns
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