Andrew Munkoh

• Handle high-volume inbound client calls daily, assisting customers with financial concerns, debt management, and budgeting strategies.
• Conduct detailed client interviews to assess financial position, including income, assets, expenses, and outstanding debt obligations.
• Provide tailored financial guidance and recommend debt repayment programs designed to reduce high-interest credit card balances.
• Build trust with clients by explaining financial options clearly and helping them make informed financial decisions.
• Maintain accurate client documentation and financial records while ensuring confidentiality and compliance with company policies.
• Achieve performance targets through strong communication, relationship building, and client-focused problem solving.
• Collaborate with internal teams to support client onboarding and ensure smooth program enrollment.

• Provided one-on-one academic and organizational support to students, assisting with coursework completion and daily task planning.
• Applied engagement and reinforcement strategies for students with developmental and learning needs, enhancing focus and participation.
• Prepared instructional materials and facilitated activities that reinforced reading, writing, and motor skills.
• Assisted with classroom management and behavior support strategies to maintain a structured learning environment.
• Supported teachers with classroom coordination, lesson preparation, and organization of daily activities.
• Documented progress notes and communicated updates with teaching staff to align with learning goals.

• Coordinated schedules, meetings, and calendars for Blood Donor Coordinator, enhancing operational efficiency.
• Provided comprehensive administrative support across multiple departments including preparing invoices, reports, correspondence, and financial documentation.
• Maintained financial and operational records, tracking office supplies and processing purchase orders to ensure accurate bookkeeping.
• Identified workflow improvements, enhancing reporting accuracy and streamlining administrative processes.
• Maintained confidential records and accurately entered 25–50 patient files daily while ensuring compliance with privacy and provincial regulations.
• Supported internal communications and assisted with coordination of youth volunteers during community blood clinics.