Dedicated and adaptable individual with a versatile background in customer service and sales. Known for strong training abilities and effective communication in three languages, ready to leverage expertise to enhance client experiences.
Overview
5
5
years of professional experience
Work History
Painting Business Owner
Adam Verboon Painting
Ottawa Valley, ON
01.2024 - 09.2024
Singlehandedly managed marketing, sales, recruiting, training and overseeing production
Managed six figures in sales while maintaining client and employee satisfaction
Presented clients with tailored offers to meet their needs, leveraging extensive industry knowledge
Listened to clients to provide detailed project estimates based on client specifications
Server
Redneck Bistro
Calabogie, Ontario
08.2021 - 09.2023
Served high volume of daily customers, ensuring satisfaction and repeat business.
Delivered friendly, efficient service in fast-paced dining environment, enhancing customer experience.
Trained new team members on customer service standards and restaurant procedures, fostering a knowledgeable team.
Maintained cleanliness and organization of dining area and tables.
Ice Cream Server
Scoop Doggs
Calabogie, Ontario
05.2021 - 08.2021
Trained new staff in serving techniques and customer service standards to uphold quality service.
Processed cash transactions and payments accurately, contributing to smooth operations.
Ensured cleanliness and organization of serving area and equipment to enhance customer experience.
Teacher and Community Outreach Voluteer
A Broader View
Quetzaltenango, Guatemala
01.2022 - 03.2022
Worked with two seperate institutions, one as an English teacher to kids aged 8 to 16. One with an after school program for underpriviliged kids aged 5 to 15.
Implemented engaging teaching strategies to foster student participation and learning.
Built and strengthened positive relationships with students, parents, and teaching staff.
Group Expedition Leader
Universidad del Pacifico
Lima, Peru
08.2025 - 11.2025
Led groups of 60+ people on weekend excursions coordinating travel, meals, sleep and activities
Led team meetings to discuss project updates and strategic initiatives.
Resolved conflicts between employees in a timely manner.