Dynamic team leader with strong sales background. Skilled in inventory management, team leadership, and conflict resolution. Excel in communication, problem-solving, and time-management to ensure an efficient and positive work environment.
Overview
11
11
years of professional experience
Work History
Floor Supervisor/Sales and Rental Associate
Long and McQuade
Halifax, Nova Scotia
04.2019 - Current
Resolves customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
Delegates tasks to individual employees based on aptitude and necessity.
Monitors employee activity on the sales floor to maximize customer engagement.
Merchandises products and performs minor repairs to ensure products are presentable.
Shares product knowledge with customers while making personal recommendations.
Inspects equipment for wear, damage or manufacturing defects.
Performs opening and closing duties.
Cashier/Produce Clerk
Pete's Fine Foods
Halifax, Nova Scotia
07.2015 - 09.2018
Greeted customers and answered any questions they had about the store's products and services.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Scanned items and checked pricing on cash register for accuracy.
Counted and balanced cashier drawers.
Stocked, rotated and faced products with attention to product quality and expiration dates.
Recreational Assistant
Oakwood Terrace
Halifax, Nova Scotia
05.2014 - 08.2014
Encouraged participation by providing positive reinforcement during activities.
Organized and performed in recreational activities.
Provided companionship and emotional support for residents.
Education
Certificate With Honours - Recording Arts
Nova Scotia Community College
Dartmouth, NS
04-2015
Bachelor of Arts in Music With Honours - Jazz Studies
St. Francis Xavier University
Antigonish, NS
04-2014
Skills
POS systems operations
Stock management
Team supervision
Loss prevention
Customer relations
Retail merchandising
Conflict resolution
Contact follow-up
Inventory tracking
Shipment processing
References
References available upon request.
Timeline
Floor Supervisor/Sales and Rental Associate
Long and McQuade
04.2019 - Current
Cashier/Produce Clerk
Pete's Fine Foods
07.2015 - 09.2018
Recreational Assistant
Oakwood Terrace
05.2014 - 08.2014
Certificate With Honours - Recording Arts
Nova Scotia Community College
Bachelor of Arts in Music With Honours - Jazz Studies
St. Francis Xavier University
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