Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Schneck

Carlsbad

Summary

Experienced server with a background in sales. Recognized for using extroverted yet professional tactics when assisting guests. Committed to creating memorable customer experiences while showcasing interpersonal communication and relationship skills. Thrives in fast-paced environments, excels in team work and collaboration, and resolves customer concerns promptly. Seeking to contribute my expertise to a dynamic team, ensuring customer satisfaction and enhancing overall performance.

Overview

7
7
years of professional experience

Work History

Server

Brigantine
Poway
10.2020 - Current
  • Greeted guests and provided menus in a timely and efficient manner.
  • Stay informed about daily specials, new menu items, and promotions.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Made suitable product recommendations based on guest preferences, while upselling items to increase bill total.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Provided exceptional customer service by addressing and resolving guest concerns or complaints.
  • Trained new server hires on proper protocols and procedures followed at the establishment.

Sales Representative

EcoShield Pest Control
Dallas
04.2018 - 08.2020
  • Independently generated and developed leads through proactive door-to-door prospecting.
  • Analyzed customer needs to make suitable product recommendations and perform demonstrations.
  • Finalized paperwork for sales and service policies to acquire new customers.
  • Developed and maintained relationships with existing clients to ensure trust as well as customer satisfaction.
  • Analyzed customer feedback to improve products and services.
  • Applied knowledge of consultative and relationship-driven sales techniques to drive new business opportunities with clients.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.

Education

Associate of Science -

Miracosta College
Oceanside, CA
01-2021

Skills

  • Time Management
  • Sales Strategies
  • Sales and Upselling
  • Effective Communication
  • Fast Paced Environment
  • Conflict Resolution
  • Organization and Planning
  • Product Recommendations
  • Teamwork and Collaboration

Timeline

Server

Brigantine
10.2020 - Current

Sales Representative

EcoShield Pest Control
04.2018 - 08.2020

Associate of Science -

Miracosta College
Adam Schneck