
Hardworking and Determined
Lead case management professional with strong track record in guiding teams and achieving results. Skilled in client assessment, resource coordination, and conflict resolution. Known for adaptability, reliability, and fostering collaborative environments to meet evolving needs. Passionate about delivering impactful outcomes and driving continuous improvement. Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Referral Coordination
Referral Intake & Processing
Care Coordination
Healthcare Operations
Managed Care
Medi-Cal
Community-Based Services
Behavioral Health Services
Case Management
Caseload Management
Client Outreach & Engagement
Community Resource Coordination
Documentation & Compliance
HIPAA Compliance
Electronic Health Records (EHR)
Data Entry & Data Management
Data Analysis & Reporting
Referral Tracking
Workflow Optimization
Process Improvement
Standard Operating Procedure (SOP) Development
Quality Assurance
Team Leadership
Staff Supervision
Staff Training & Onboarding
Cross-Functional Collaboration
Community Partnership Support
Stakeholder Communication
Problem Solving
Organizational Skills
Time Management
Microsoft Office Suite
Google Workspace
Google Sheets
Microsoft Excel