Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Adam Platt

Student
Windsor

Summary

Proactive manager with demonstrated leadership abilities and problem-solving acumen. Currently pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Tim Hortons
St. Catharines, Ontario
11.2023 - 04.2025
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store, resulting in the highest food safety, customer service, and “Always Fresh” scores in the Niagara Region.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Aided in scheduling staff shifts to ensure proper coverage during rush hours, without exceeding labor budgets.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Multitasked across various frontline duties while directing team members to key stations, ensuring consistent drive-thru performance and speed-of-service compliance.

Team Member

Tim Hortons
St. Catharines, Ontario
05.2022 - 08.2023
  • Managed approximately 100 drive thru orders per hour during daily peaks.
  • Led and supported team during peak hours to consistently meet or exceed Drive Thru Service Time averages of 25-40 seconds.
  • Prepared an average of 80 food items per hour during daily peaks.
  • Trained approximately 30 new team members on various tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production standards.

Education

Bachelor of Science - Computer Science

Brock University
St. Catharines, Canada
05.2001 -

Advanced Diploma - Game Development

Niagara College
Welland, Canada
05.2001 -

Skills

Problem-solving

Adaptability and flexibility

Strategic planning and employee scheduling

Staff training and development

Staff supervision and task delegation

Customer rapport

Testing and debugging

Performance testing

Database design

JavaScript programming

Microsoft office

SQL databases

Certification

Management Level Food Handler Certification Course - ADVANCED.fst, TrainCan, Inc - 2023-2028

Interests

  • Experimenting with different musical mediums, like drums, bass guitar, and electric guitar to expand skills and techniques, as well as nurture creativity and personal growth
  • Cybersecurity

Timeline

Management Level Food Handler Certification Course - ADVANCED.fst, TrainCan, Inc - 2023-2028

12-2023

Assistant Manager

Tim Hortons
11.2023 - 04.2025

Team Member

Tim Hortons
05.2022 - 08.2023

Bachelor of Science - Computer Science

Brock University
05.2001 -

Advanced Diploma - Game Development

Niagara College
05.2001 -

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