Adam Naser
Sacramento
Summary
Versatile professional with extensive experience in banking and client relationship management. Known for strong organizational skills and the ability to anticipate client needs, ready to leverage expertise to enhance service delivery and support business growth.
Overview
10
10
years of professional experience
Work History
Business Banking Support Specialist 5
U.S. Bank
Sacramento, CA
05.2023 - Current
- Support Relationship Managers and Analysts in delivering business banking solutions and client service.
- Serve as primary contact for account servicing, inquiries, and issue resolution.
- Identify client needs and recommend banking products to support growth and retention.
- Ensure compliance with policies while assisting with onboarding, maintenance, and risk identification.
- Recognized with 2025 Bronze Shield Award for exceptional client experience and credit card support during RM absence.
Client Relationship Consultant 4
U.S. Bank
Roseville, CA
08.2021 - 05.2023
- Managed complex client relationships and provided advanced banking solutions to consumer and business clients.
- Identified customer financial goals and recommended appropriate deposit, lending, and digital banking products.
- Opened and serviced consumer and business accounts while ensuring compliance with banking regulations.
- Processed credit applications and partnered with specialists to deliver comprehensive financial solutions.
- Consistently delivered exceptional customer service while supporting branch sales and operational objectives.
- Leveraged digital banking technologies to improve client engagement and self-service adoption.
- Collaborated with branch leadership and team members to achieve performance goals and strengthen customer relationships.
Client Relationship Consultant 1
U.S. Bank
Roseville, CA
03.2021 - 08.2021
- Built and maintained strong client relationships through in-person, appointment-based, and virtual interactions.
- Assessed customer financial needs and recommended appropriate banking products and services.
- Opened consumer and business accounts and completed account servicing requests.
- Processed transactions accurately while maintaining operational excellence.
- Educated clients on digital banking tools and self-service solutions.
Samsung Experience Specialist
Best Buy
Elk Grove, CA
04.2016 - 03.2021
- Served as Samsung Home Theater Expert in a high-volume retail environment.
- Demonstrated and sold Samsung home theater products while educating customers on product features and benefits.
- Simplified complex technology concepts to help customers make informed purchasing decisions.
- Consistently delivered exceptional customer experiences through consultative selling techniques.
- Partnered with retail sales associates to provide product knowledge training and improve team performance.training to retail associates.
Education
High School Diploma -
Franklin High School
Elk GroveSkills
- Issue resolution
- Organizational skills
- Problem-solving
- Teamwork and collaboration
- Interpersonal skills
- Customer communication and empathy
- Collaborative team player
Timeline
Business Banking Support Specialist 5
U.S. Bank
05.2023 - Current
Client Relationship Consultant 4
U.S. Bank
08.2021 - 05.2023
Client Relationship Consultant 1
U.S. Bank
03.2021 - 08.2021
Samsung Experience Specialist
Best Buy
04.2016 - 03.2021
High School Diploma -
Franklin High School
$1 Million Dollar Club (Samsung Experience)
$1 Million Dollar Club, Best Buy (2018) – Recognized for exceeding $1 million in Samsung branded revenue through high-performance sales and customer engagement.
U.S. Bank Bronze Shield Award
- Bronze Shield Award, U.S. Bank (2025) – Recognized for delivering exceptional client experience and supporting high-value credit card acquisition.
SKILLS