Adam C Gebara
San Bernardino
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
2027
2027
years of professional experience
Work History
Freight Flow Manager
World Market
CA
04.2017 - 05.2026
- Directed a team to streamline freight flow operations, improving logistical efficiency.
- Optimized unloading efficiency and order receiving processes to enhance service delivery.
- Delivered exceptional customer service while overseeing cashier operations, merchandising, and inventory stocking.
- Implemented streamlined sorting and assembly procedures for new products, ensuring alignment with established visual standards to elevate customer satisfaction.
- Coordinated with cross-functional teams to ensure accurate order fulfillment and shipment tracking.
- Monitored compliance with safety regulations and company policies within freight handling processes.
- Trained staff on best practices for inventory management and operational procedures.
- Analyzed logistics data to identify trends and inform strategic decision-making for freight management.
- Developed training materials to improve team performance in freight operations and workflow processes.
- Stayed informed on industry trends and regulatory changes to ensure compliance with applicable laws governing freight handling activities.
- Implemented safety measures to reduce workplace accidents, creating a safer environment for all employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
Sales Associate
Toys R’Us and Babies R’Us
CA
2016 - 2017
- Oversaw unloading operations and ensured accurate receipt of inventory orders. Managed back of house logistics to streamline the receiving process for incoming shipments.
- Prepared merchandise for sales floor by pricing or tagging.
- Oversaw daily cash handling operations to maintain accuracy and efficiency. Trained new cashiers on register operations and customer service standards. Implemented strategies to improve checkout speed and customer experience.
- Assisted in maintaining inventory accuracy through regular stock audits. Supported filing processes for inventory records and documentation. Contributed to effective stock management by organizing and tracking items.
- Delivered exceptional customer service while identifying and implementing alternative solutions as needed.
- Trained new staff on customer service protocols and operational procedures.
Customer Service Representative
Assure Administrative Services
San Bernardino, CA
01.2015 - 2015
- Resolved customer inquiries via phone and email, ensuring timely responses and high satisfaction levels.
- Adapted quickly to new procedures, enhancing service delivery efficiency.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Sales Associate
Retail Sales Associate, Disney Store
San Bernardino, CA
08.2011 - 09.2015
- Creating a magical environment for all guest ages 1+.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted customers in locating products, ensuring a positive shopping experience
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability..
- Processed transactions accurately and efficiently at point-of-sale systems.
- Maintained store appearance by organizing merchandise and conducting inventory checks.
- Educated customers on product features, enhancing informed purchasing decisions.
Sales Associate
Game Stop
San Bernardino, CA
08.2012 - 02.2014
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Trained new associates on customer service protocols and operational procedures for smooth onboarding.
- Monitored inventory levels, restocked shelves, and conducted stock checks to ensure product availability.
Education
Certified Pharmacy Technician -
San Bernardino Adult Education School
High School Diploma - undefined
Pacific High School
San Bernardino, CA01.2000
Skills
- Customer service
- Management skills
- Cash handling expertise
- Teamwork and collaboration
- Consistent professional commitment
- Rapid skill acquisition
- Inventory management processes
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Stocking and receiving
- Time management
- Problem-solving skills
Timeline
Freight Flow Manager
World Market
04.2017 - 05.2026
Customer Service Representative
Assure Administrative Services
01.2015 - 2015
Sales Associate
Game Stop
08.2012 - 02.2014
Sales Associate
Retail Sales Associate, Disney Store
08.2011 - 09.2015
High School Diploma - undefined
Pacific High School
Sales Associate
Toys R’Us and Babies R’Us
2016 - 2017
Certified Pharmacy Technician -
San Bernardino Adult Education School