Dynamic team leader with extensive experience in warehouse management and customer service. Skilled at training teams to improve performance, implementing effective processes, and enhancing inventory accuracy, leading to reduced waste and improved operational outcomes.
Work History
Freight Flow Manager
7 Months
Sams Club | 01.2026 - Current
Coordinated freight flow processes to optimize inventory management and enhance operational efficiency.
Monitored stock levels to ensure timely replenishment of merchandise on sales floor.
Assisted in training team members on safety protocols and equipment handling procedures.
Utilized warehouse management systems to track shipments and manage inventory effectively.
Supported daily operations by organizing freight and maintaining a clean, safe workspace.
Merchandise Team Lead
1 Year 2 Months
Sams Club | 11.2024 - 01.2026
Coordinated merchandising strategies to enhance product visibility and sales performance.
Supervised daily operations of merchandise team to ensure efficient inventory management.
Trained and developed team members on product knowledge and customer service standards.
Conducted regular audits of stock levels to maintain optimal inventory flow.
Analyzed sales data to identify trends and make informed decisions about product selection and pricing strategies.
Trained new hires, ensuring all team members were well-versed in company policies and procedures.
Backroom Associate
1 Year 2 Months
Sams Club | 08.2023 - 10.2024
Conducted regular audits to ensure accuracy of inventory records.
Implemented efficient storage solutions to maximize backroom space utilization.
Resolved discrepancies in stock levels through detailed investigation and reporting.
Received incoming merchandise and stored in correct stock locations.
Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
Stocking Team Lead
1 Year 1 Month
Walmart | 06.2022 - 07.2023
Implemented process improvements resulting in increased efficiency and streamlined workflows.
Trained and mentored team members to enhance productivity and improve service quality.
Oversaw daily operations, ensuring compliance with company policies and safety standards.
Led team meetings to communicate goals, expectations, and provide feedback on performance.
Education
High School Diploma
Birmingham Community Charter High School | Lake Balboa, CA