Adam Faita
Mississauga,Ontario
Summary
Experienced Individual with a demonstrated history of working in the retail industry, I eventually stepped up to management roles as well as Skilled Trades. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Sales, and Retail. Working towards an Advanced Diploma focused on the Advertising and Marketing industry at Sheridan College.
Overview
9
9
years of professional experience
Work History
Product Process Merchandiser
Best Buy Canada
12.2021 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Product Process Senior
Best Buy Canada
01.2020 - 12.2021
- Management position where all the backroom procedures such as truck unloading, fixture building, and store appearance were my responsibility.
- Making sure my team are completing tasks and meeting company standard of excellence.
- Adjusting to the changing landscape, procedures and added safety measures of the pandemic.
- Distinguished product issues and gathered information on customer experiences.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Field Agent I
Best Buy Canada/Geek Squad
07.2019 - 01.2020
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Developed and maintained professional relationships with customers to promote loyalty and referrals.
- Completed troubleshooting of malfunctions and diagnosed issues.
Home Solutions Specialist
Best Buy Canada
08.2017 - 07.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Produce Associate
Best Buy Canada
07.2015 - 08.2017
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Assistant Contractor
Contour Construction
01.2015 - 06.2015
- Worked part-time as an assistant for a small contracting company as part of a high school co-op program, performing tasks at Toronto Metropolitan University and George Brown College.
- Assisted in renovations by removing refuse, performing light demolition and painting and installing sheetrock.
- Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
- Positioned and held lumber, timber and paneling in place to prepare for cutting and fastening.
- Ordered and purchased building materials for site construction.
- Leveled forms to hold concrete to desired pitch and depth for structures and foundations.
Education
Advanced Diploma - Advertsing/Marketing
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON05.2025
Broadcasting - Radio, Television, Film & Digital M - Broadcasting
Centennial College of Applied Arts And Technology
Scarborough, ON01.2018
High School Diploma -
St. Francis Xavier Secondary School
Mississauga, ON06.2015
Skills
- Stock Replenishment
- Sales Techniques
- Cost Analysis
- Reliable and Punctual
- Active Listener
- Retail Sales Professional
Languages
English
Timeline
Product Process Merchandiser
Best Buy Canada
12.2021 - Current
Product Process Senior
Best Buy Canada
01.2020 - 12.2021
Field Agent I
Best Buy Canada/Geek Squad
07.2019 - 01.2020
Home Solutions Specialist
Best Buy Canada
08.2017 - 07.2019
Produce Associate
Best Buy Canada
07.2015 - 08.2017
Assistant Contractor
Contour Construction
01.2015 - 06.2015
Advanced Diploma - Advertsing/Marketing
Sheridan College Institute of Technology And Advanced Learning
Broadcasting - Radio, Television, Film & Digital M - Broadcasting
Centennial College of Applied Arts And Technology
High School Diploma -
St. Francis Xavier Secondary School
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