Adam Faci
Ottawa,ON
Summary
Dynamic customer service professional with a proven track record at Value Village, excelling in team collaboration and problem-solving. Achieved high customer satisfaction by leading service teams and providing exceptional support. Skilled in managing customer inquiries and enhancing service quality, while also possessing hands-on expertise in vehicle detailing.
Overview
2
2
years of professional experience
Work History
Customer Service
vALUE VILLAGE
Ottawa, ON
02.2024 - Current
- Provided excellent customer service to patrons.
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Provided customer service assistance when needed.
- Maintained high levels of customer service satisfaction.
- Leading and managing customer service teams to ensure achievement of customer service goals.
- Provided superior customer service to all shoppers.
Car Detailer
Own busness
Ottawa, ON
01.2023 - Current
- Removed stickers and decals from vehicle exteriors without damaging paint.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Disassembled and reassembled machines or equipment or removed and reattached vehicle parts or trim.
- Cleaned and polished vehicle windows.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Transported materials, equipment or supplies to or from work areas.
Education
Future Student - Mechanical Ingeneering
Uottawa
OttawaHigh School Diploma -
Gisele Lalonde High School
Ottawa, ONSkills
- Team collaboration
- Customer service
- Problem solving
- Excellent customer service
Timeline
Customer Service
vALUE VILLAGE
02.2024 - Current
Car Detailer
Own busness
01.2023 - Current
Future Student - Mechanical Ingeneering
Uottawa
High School Diploma -
Gisele Lalonde High School
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