Adam Baverstock
Welland,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level transit operator position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Online Seller
Self Employed Services
11.2019 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed customer service inquiries and complaints for customer satisfaction.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
Transit Bus Operator
Brampton Transit
04.2011 - 10.2019
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Tire Service Technician
Speedway Tire
03.2008 - 04.2011
- Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
- Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
- Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
- Maintained and stored tools daily to enable retrieval from proper storage locations.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Disposed of old tires correctly, meeting safety and environmental requirements.
Window and Door Installer
SMB Installations
06.2004 - 03.2008
- Prepared job site for set up and tear down with appropriate supplies and materials.
- Operated power tools with safety precautions and protective personal equipment.
- Installed doors and hardware for [Type] and [Type] products.
- Interpreted work orders and read print drawings to review specified results with client.
- Detailed features of product to consumer with usage demonstration.
- Repaired damaged doors, windows and other structures.
- Installed insulation, trim and other finishing touches.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Built and hung custom doors and frames.
Grocery Store Clerk
Dominion
11.2001 - 06.2004
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Removed trash, swept, and mopped floors for professional appearance.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
Education
High School Diploma -
West Credit Secondary School
Mississauga, ONSkills
- Rewards Programs
- Strategic Vision
- Online Platforms
- Customer Needs Assessments
- Facebook Marketplace
- Online Auctions
- Online Store Management
- Inventory Management
- Customer Feedback
- Package Tracking
Accomplishments
- Achieved certificate of recognition from Brampton Transit for exceptional performance.
- Holds CZ Driver License in good standing
Languages
English
Elementary
Playing sports with my kids
I like taking my kids to the baseball diamond to play catch. I also love taking them to go karts and see who gets the fastest lap.
Timeline
Online Seller
Self Employed Services
11.2019 - Current
Transit Bus Operator
Brampton Transit
04.2011 - 10.2019
Tire Service Technician
Speedway Tire
03.2008 - 04.2011
Window and Door Installer
SMB Installations
06.2004 - 03.2008
Grocery Store Clerk
Dominion
11.2001 - 06.2004
High School Diploma -
West Credit Secondary School
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