Meagan Attwell
Calgary,Canada
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring my last couple years of relevant work experience to your team.
Overview
10
10
years of professional experience
Work History
Medical Office Assistant
The Alex Community Health Centre
09.2023 - Current
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
- Maintained strict compliance with HIPAA regulations, ensured confidentiality of sensitive patient information.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Worked with clients of all ages including infants and seniors.
- Answered phone calls and messages for up to 7 physicians daily scheduling appointments, and handling patient inquiries.
Unit Clerk
Interior Health Authority
12.2022 - 03.2023
- Answered multi-line telephone system, provided information and directed calls.
- Documented updates to patient information in medical charts while maintaining and protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
- Transcribed doctors orders and inputted them into EMR.
- Reduced errors in data entry by implementing thorough double-check system for all crucial information.
Patient Ambassador
Interior Health Authority
04.2021 - 08.2021
- Greeted patients with a positive attitude and check them in for their appointments after COVID screening.
- Upload all patient information into EMR.
- Upload patient medication history from Pharmanet to their chart.
- Call patient to confirm appointments for next day.
- Make sure all workplace surfaces were cleaned frequently.
- Built personal relationships with patients to promote positive experiences.
Breakfast Attendant
Hamptons Hotel
07.2015 - 08.2015
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
- Managing and cleaning tables for approximately 20 customers at a time.
Assistant Store Leader
RW&CO
04.2015 - 07.2015
- Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Managed team workload to reach production targets.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Greeted customers with a positive attitude and answered any questions they had.
Shop Technician
Topco Oilsite Products
07.2014 - 12.2014
- Loaded, unloaded and sorted iron as part of accurate and efficient weekly shipments.
- Preformed multiple test on iron pieces to ensure proper function.
- Alerted supervisors and coworkers of any hazards and other issues for quick resolutions.
- Kept all documentation and records accurate and organized to prevent errors.
Education
Certificate - Unit Clerk/Medical Office Assistant Program
Sprott Shaw College
Kamloops, BC11.2023
No Degree - Industrial Instrumentation Mechanic Foundation
Thompson Rivers University
Kamloops, BC02.2017
High School Diploma -
South Kamloops Secondary
Kamloops, BC06.2013
Skills
I have worked in a variety of different professional settings to acquire many skills I am highly motivated to learn any new skills that will further my career and knowledge
References
Tracy Hill - Practicum Preceptor
250 - 571 - 4848
Shawn Rielly - MOA Supervisor
250 - 819 - 7637
Tiana Baskin - Nannied for her daughter
778 - 538 - 0713
Timeline
Medical Office Assistant
The Alex Community Health Centre
09.2023 - Current
Unit Clerk
Interior Health Authority
12.2022 - 03.2023
Patient Ambassador
Interior Health Authority
04.2021 - 08.2021
Breakfast Attendant
Hamptons Hotel
07.2015 - 08.2015
Assistant Store Leader
RW&CO
04.2015 - 07.2015
Shop Technician
Topco Oilsite Products
07.2014 - 12.2014
Certificate - Unit Clerk/Medical Office Assistant Program
Sprott Shaw College
No Degree - Industrial Instrumentation Mechanic Foundation
Thompson Rivers University
High School Diploma -
South Kamloops Secondary
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