Summary

Overview

Work History

Education

Skills

Timeline

Achraf Zaoui

Saint-Laurent

Summary

Banking Advisor with experience in providing personalized financial solutions, including account management, credit products, and customer service. Skilled in building client relationships, identifying financial needs, and recommending appropriate banking products .

Overview

years of professional experience

Work History

Banking Advisor

Teksystem

Montreal, QC

05.2025 - Current

Assisted clients with banking product inquiries and management
Educated customers on financial services and digital banking tools.
Developed strong relationships with clients to understand their financial needs.
Provided comprehensive advice on a range of banking products including loans, mortgages and credit card etc
Assisted customers in opening new accounts

Grocery Clerk

Safeway

01.2023 - 12.2024

Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Customer service: Pleasantly greeted customers and provided prompt and courteous service.
Information management: Maintained current knowledge of store promotions and highlighted sales to customers.

Delivery Assistant

UPS

10.2022 - 01.2023

Displayed very good communication and customer service skills.
Assisted driver with product or package deliveries to residential and commercial locations.
Verified and documented package deliveries for proof of accuracy and deadline adherence.
Scanned and tracked packages for delivery accuracy and security.

Computer Technician

Virus Electronic

04.2021 - 09.2021

Providing exceptional customer service Repair of computer equipment.
Recommended new and replacement hardware and software purchases.
Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular
Managed high levels of call flow and responded to technical support needs.
Diagnosed,troubleshot,installed and tested hardware, software and network issues.
Installed and configured operating systems and applications.
Installed, configured and maintained computer systems and network connections.
Perform maintenance and monitoring on servers and networks.
Perform computer workstation recovery and optimization
Using a database management system

Customer Service Representative

Couche-Tard

03.2021 - 09.2021

Responded to customer requests for products, services, and company information.
Counted money in drawers at beginning and end of each shift.
Performed cash, card, and check transactions to complete customer purchases.