Achraf Zaoui

Experienced and confident computer technician with a proven track record of delivering exceptional support in fast-paced help desk environments. Skilled in troubleshooting technical issues, excelling at assisting employees and customers with their computer-related concerns. Strong understanding of software and hardware systems applications in Microsoft environment, quickly diagnosing problems and implementing effective solutions. Committed to providing exceptional customer service, goal is to ensure smooth operations and enhance the overall user experience. Versatile IT Technician ready to fix faulty hardware, install new assets, and support continuous business operations. Adaptable to rapidly changing work situations, ability to manage time and effectively prioritize project, consistently contributing to the success of all technical operations and technological procedures.