ACHAL KAPUR
Ottawa
Summary
Skilled Food Service Supervisor with extensive experience in long-term care environments. Adept at supervising meal preparation, ensuring adherence to dietary guidelines, and maintaining food safety. Skilled in team management, stock oversight, and expense control. Committed to delivering top-notch service, improving resident contentment, and promoting the nutritional health of those in care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Extendicare
11.2022 - 11.2024
- Coordinated with RD to complete diet orders to meet residents' dietary requirements.
- Ordered food supplies, cutlery, beverages, event supplies, and more for 250 residents.
- Handled food complaints by implementing new procedures, and ensuring they are in practice.
- Scheduled and replaced a team of 28 employees working in different areas of the department.
- Conducted monthly audits to ensure compliance of work procedures with ministry guidelines.
- Performed MDS for residents at moderate nutrition risk on a weekly basis.
- Assessed admissions to determine their dietary requirements, and updated synergy to maintain records.
- Trained management students on the duties and responsibilities of a Food Service Supervisor.
Restaurant Supervisor
Westmont Hospitality
10.2023 - Current
- Curated four signature cocktails for the official website of the hotel.
- Launched three winter series cocktails for Christmas.
- Managed a dynamic team of 15 employees while arranging catering events on a daily basis for 260 guests.
- Acquired guest comments and resolved complaints to improve guest satisfaction.
- Created graphics and drove marketing campaigns for the restaurant.
- Trained employees in food preparation, service, personal hygiene, workplace sanitation, and safety procedures.
- Recommended measures for improving work procedures, worker performance, service quality, and enhancing job safety.
- Assisted the food and beverage manager and executive chef in ordering, inventorying, and maintaining supplies.
Food and Nutrition Supervisor
Perley Health
02.2025 - Current
- Overseeing evening production for about 500 residents and tenants, while ensuring safety and sanitation.
- Guiding and disciplining staff members in the presence of a CUPE representative on issues ranging from attendance to performance concerns.
- Resolving production roadblocks through creative thinking.
- Creating menus and recipes for celebratory occasions.
- Conducting product trials with RDs and the Nutrition Manager for implementing new items on the menu.
- Facilitated and compiled the food photograph special project for units to create a handbook of food items being served on the menu, with pictures and descriptions.
Education
Ontario College Graduate Certificate - Marketing Management
Algonquin College
10.2023
Ontario College Graduate Certificate - Food and Nutrition Management
Algonquin College
10.2022
B.Sc - Hospitality and Hotel Administration
Institute of Hotel Management
01.2021
Skills
- Problem Resolution
- Customer Service
- Service Quality
- Sales and Marketing
- Operational Efficiency
- Bartending
- Ordering and Control
Extracurricular Activities
Experimenting with cocktails. Psychology, health and fitness, and entrepreneurship books occupy my interest. Entertaining and hosting people with music and wine is something I really enjoy.
Certification
- Smart Serve
- Canadian Society of Nutrition Managers
- Food handler's certificate
- RAI MDS
Applications
- Mealsuite
- Point Click Care
- Tendable
- Pmworkx
Timeline
Food and Nutrition Supervisor
Perley Health
02.2025 - Current
Restaurant Supervisor
Westmont Hospitality
10.2023 - Current
Food Service Supervisor
Extendicare
11.2022 - 11.2024
Ontario College Graduate Certificate - Food and Nutrition Management
Algonquin College
B.Sc - Hospitality and Hotel Administration
Institute of Hotel Management
Ontario College Graduate Certificate - Marketing Management
Algonquin College
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