Adrianna Burden
Spruce Grove,AB
Summary
Successful at keeping customers happy and working with cross-functional teams to manage the entire sales process. Collaborative and hardworking with a flexible approach and strategic mindset. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Engagement Manager
Candre Cannabis
09.2021 - 01.2022
- Played crucial role in building strong and lasting relationships with clients
- Ensured a safe, secure and legal work environment for everyone
- Managed all social media presence and content on multiple platforms while designing new and engaging content
- Utilized social media analytical data and metrics to measure and ensure effectiveness
- Took on sales role as well for more in person store visits and engagement with the public
Budtender/Assistant Manager
Small Town Buds
10.2018 - 09.2021
- Inventory control management done on a weekly basis
- Standardize store policies and procedures
- Created bar code label system to help with inventory control
- Prepare for weekly orders prior to arrival and receive all products once order has arrived
- Prepared Education Packages for staff for training
- Set up multiple LP and Cannabis Education training sessions for store, Coordinated LP pop ups events
- Started and maintained a cannabis packaging recycling program within store
Admin
Westower
06.2016 - 04.2018
- Communications
- Reviewed and updated client correspondence files and scheduling database
- Created cost savings of over 5k per month within first month
- Researched, proposed and implemented vendor services to decrease costs to organization
Center Manager
Western Canadian Build, Fastenal
03.2010 - 01.2016
- Built and serviced industrial vending machines,
- Handled departments profit and loss- Broke a department record of 7 consecutive months of profit over 25K while consistently hitting and exceeding sales goals
- Planned and led eighteen training sessions to promote sales team professional development and product education
- Spoke about cost saving at five oil and gas expos, participated in six other trade shows
- Created expense reports, budgets and filing systems
Education
Administrative Professional diploma -
Norquest College
Edmonton, AB2009
High School Diploma -
Jasper Place High School
Edmonton, AB2006
Skills
- Excellent communication skills
- Proficient in Microsoft office including Excel and Power Point
- Positive and Friendly
- Long-term business planning and execution
- Confidential Records Management
- Social Media Platforms
- Customer Relations
- POS Systems Expertise
- Product Management and Branding
- Customer Service and Assistance
- P&L Management
- Brand development
Additional Information
- Current “Princess of Cannabis” award winner from the Budtenders Awards in Las Vegas
- Official media and interviewer for Budfest Calgary 2022
- Former Head of fundraising and events for Devon Minor Baseball
- Has written articles published in Highmoon Magazine and Cream of the Crop Magazine
Timeline
Engagement Manager
Candre Cannabis
09.2021 - 01.2022
Budtender/Assistant Manager
Small Town Buds
10.2018 - 09.2021
Admin
Westower
06.2016 - 04.2018
Center Manager
Western Canadian Build, Fastenal
03.2010 - 01.2016
Administrative Professional diploma -
Norquest College
High School Diploma -
Jasper Place High School
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