Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abunassyr Sembayev

Kitchener,Ontario

Summary

As IT Specialist at Mediker Astana, had extensive experience working with customers directly by enhancing user satisfaction through expert troubleshooting and effective communication.

Overview

2
2
years of professional experience

Work History

IT Specialist

Mediker Astana
09.2021 - 08.2023
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Created user accounts and assigned permissions.

Education

Graduate Certificate - Computer Animation

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2024

Bachelor of Science - Computer Science

Universiti Putra Malaysia
Serdang, Malaysia
04.2021

Skills

  • Customer Service
  • Attention to Detail
  • Equipment Maintenance
  • Collaboration and Teamwork
  • Time Management
  • Problem-solving abilities
  • Effective Communication
  • Multitasking Abilities
  • Time management abilities

Languages

English
Full Professional
Russian
Native or Bilingual

Timeline

IT Specialist

Mediker Astana
09.2021 - 08.2023

Graduate Certificate - Computer Animation

Conestoga College Institute of Technology And Advanced Learning

Bachelor of Science - Computer Science

Universiti Putra Malaysia

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Abunassyr Sembayev