Abul Azad
Cargo & Security Agent
Montréal,QC
Summary
Dedicated and detail-oriented logistics and aviation professional with over a decade of experience in cargo handling, security, and customer service. Known for a strong work ethic, punctuality, proficiency, and a proactive approach to problem-solving. Fluent in multiple languages and certified in various relevant areas, committed to delivering exceptional service and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transcon Agent
Expeditors
04.2022 - Current
- Managed and coordinated the transportation of goods across multiple regions
- Ensured compliance with international shipping regulations
- Provided exceptional customer service and resolved transportation issues efficiently
Cargo Agent
C.H. Robinson
08.2021 - 04.2022
- Handled cargo documentation and facilitated the smooth movement of goods
- Coordinated with various stakeholders to ensure timely delivery
- Maintained accurate records and reports for audit purposes
Cargo Agent (Aviation Security)
Logixx Security Inc.
07.2019 - 07.2021
- Conducted security checks and managed access controls at CBSA Bonded Warehouse into Air Canada Cargo, YUL Airport
- Implemented security protocols to safeguard cargo
- Trained new staff on security procedures and safety measures
Customer Service Agent (Wheelchair Department)
American Airlines
01.2019 - 11.2020
- Assisted passengers with mobility needs, ensuring their comfort and safety
- Coordinated with other departments to facilitate seamless service
- Received positive feedback for compassionate and efficient service
Education
Bachelor’s degree - arts
National University of Bangladesh
Dhaka12.1994
Skills
- Proficient in Microsoft Office (5 years)
- Expertise in Aviation, Logistics & Freight Forwarding (10 years)
- Shipping & Receiving
- Strong interpersonal and communication skills
- Multilingual: Fluent in English, Hindi, Bengali, and Urdu
Certification
- BSP Security Licence: August 2023 to August 2028
- PAL (Firearms Licence): October2024 to October2029
- RAIC (Airport Red Pass): July2021 to April2026
- ASP Construction: December2020 to Present
- CRFSC: December2018 to Present
- CFSC: April2018 to Present
- CELPIP: May2021 to Present (Score: CLB5)
- Certified Dispatcher & Freight Broker Specialist: Present
- Standard First Aid and CPR: January2024 to January2027
Additional Information
Member of Quebec Shooting Federation
9 P’s Personality
Punctual, Proficient, Prominent, Professional, Passionate, Perceptive, Persistent, Persuasive, Phenomenal
Timeline
Transcon Agent
Expeditors
04.2022 - Current
Cargo Agent
C.H. Robinson
08.2021 - 04.2022
Cargo Agent (Aviation Security)
Logixx Security Inc.
07.2019 - 07.2021
Customer Service Agent (Wheelchair Department)
American Airlines
01.2019 - 11.2020
Bachelor’s degree - arts
National University of Bangladesh
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