ABUBAKARI ANITA SADIQUE
Brampton,ON
Summary
Creative Public Relations Professional with over 2 years of professional experience in sales , marketing ,building strong customer relationships and delivering exceptional clients experiences. I am a team player committed to continuous learning and professional growth with good work ethics to achieve results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales and Customer Service Associate
WhiteWind Company Limited
12.2023 - 01.2024
- Acted as the initial point of contact and welcoming customers to our company.
- Identifying and pursuing potential clients for the company’s services.
- Assisted customers with locating merchandise and provided product information.
- Processed transactions accurately and efficiently using POS systems.
- Building and maintaining relationships with key clients, ensuring they understand and use the company's services effectively and efficiently.
Emergency Call Center Agent
Ministry of National Security
11.2022 - 10.2023
- Acted as an emergency call center agent demonstrating exceptional customer service and maintaining a calm and professional demeanor.
- Documenting information from callers and promptly dispatching to the respective security agencies like, The Ambulance Service, Police, Fire Service etc
- Recording each emergency case, ensuring its accuracy and conciseness for future investigations and follow up.
Intern
Amenfiman Bank
06.2019 - 10.2019
- Assisted the sales and customer service team in addressing customer inquiries, providing accurate information and ensuring customer satisfaction
- Effectively communicating with customers through emails, text messages, phone calls and in person
- Promoting banking products and services to customers, highlighting their features and benefits
Education
Graduate Certificate - Information Technology
Algoma University
Sault Ste. Marie, ONBA - Public Relations Management
University of Professional Studies
Accra09.2022
Diploma - Communication Studies
University of Professional Studies
Accra09.2020
Skills
- Good communication skills and problem solving
- Sales Techniques
- Stocking Inventory
- Good marketing skills and customer relations
- Strong research and analytical skills
- Proficient in MS Office Suite 365
Certification
The Strategy of Content Marketing
References
Dr. Mohammed Tawfik Adams, Senior Lecturer, University of Professional Studies, Accra, adamu.tawfik@upsamail.edu.gh, +2332414407361
Timeline
Sales and Customer Service Associate
WhiteWind Company Limited
12.2023 - 01.2024
Emergency Call Center Agent
Ministry of National Security
11.2022 - 10.2023
Intern
Amenfiman Bank
06.2019 - 10.2019
The Strategy of Content Marketing
Graduate Certificate - Information Technology
Algoma University
BA - Public Relations Management
University of Professional Studies
Diploma - Communication Studies
University of Professional Studies
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