Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abril Ariadna Torres Martínez

Hamilton,ON

Summary

Diplomatic service experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Teleperformance (Western Union)
04.2022 - 12.2022
  • Telephone support for users of international money transfer to and from the United States and Canada
  • Problem solving
  • Bilingual Environment.

- Obtained a letter of recommendation.

College Volunteer

Mohawk College
Hamilton, ON
09.2024 - Current
  • Greeted visitors to the college campus and directed them to appropriate departments or personnel.
  • Conducted tours of the college campus for prospective students and their families.

Education

Animation College Advanced Diploma (OCD) -

Mohawk College
Hamilton, Ontario
04.2026

High School Diploma -

Benemerita Universidad Autonoma de Puebla
05.2023

Skills

  • Customer Service
  • Microsoft Office
  • Approachable
  • Efficient
  • High-energy attitude
  • Data Entry
  • Problem-solving abilities

Languages

  • Spanish, Proficient
  • English, Advanced

Timeline

College Volunteer

Mohawk College
09.2024 - Current

Customer Service Representative

Teleperformance (Western Union)
04.2022 - 12.2022

Animation College Advanced Diploma (OCD) -

Mohawk College

High School Diploma -

Benemerita Universidad Autonoma de Puebla

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Abril Ariadna Torres Martínez