Abir Harrabi
Montreal,QC
Summary
MBA graduate, with relevant experience in business development, strategic planning, change management, marketing, and operations. Provides exceptional foresight into operations by applying vast organizational knowledge and change management experience across diverse industries. Innovated new processes and positive impacted profit margins, efficiency and quality. Outgoing personality proven to win over stakeholders and successfully promote new methodologies.
Overview
7
7
years of professional experience
Work History
FRANCTIONAL BUSINESS ANALYST
REVALOT
07.2022 - Current
- Streamlined internal processes related to ongoing operational improvements by identifying inefficiencies and implementing actionable solutions in 4 sectors (Manufacturing, Business services, Digital Media & ICT).
- Created detailed documentation outlining project scope, goals, deliverables, timelines, and resources needed for successful execution of change management projects.
- Managed communication efforts of full-stack digital marketing programs for two clients throughout the entire project lifecycle to ensure consistent messaging across all levels of the organization.
CHANGE MANAGEMENT CONSULTANT
FREELANCER
02.2019 - Current
- Implemented change management practices, resulting in more efficient processes and increased stakeholder satisfaction across 6 sectors (Fintech, Digital Media & ICT, Education, Gaming, Manufacturing, Healthcare).
- Increased client revenue through effective sales strategy development and implementation.
- Streamlined client operations by implementing process improvements and organizational restructuring.
BUSINESS DEVELOPMENT ASSOCIATE
HERMES PAYMENT SOLUTIONS
05.2023 - 08.2023
- Contributed to business growth by identifying opportunities for improvement in payment processes and customer experience.
- Developed strong relationships with clients, fostering trust and loyalty through attentive service and support for 11 clients in restaurant, wellness, and healthcare sectors.
SALES ASSOCIATE (Student Job)
THE SOURCE
02.2022 - 07.2022
- Elevated customer satisfaction to new heights through providing of service and products insights
- Tailored product guidance to meet customer needs, offering comprehensive information on product features.
CONSULTING ENGAGEMENT
CGS 3D
12.2020 - 03.2021
- Led geographic expansion for 3D & 5D into Middle East and Noth America
- Spearheaded process improvements by identifying inefficiencies within existing workflows and recommending changes accordingly.
- Initiated strategic negotiations and market research plans for market entry operations.
CONSULTING ENGAGEMENT
GETWIRELESS
02.2020 - 07.2020
- Managed and elaborated 3 launches of new digital platforms (Smart Insurance, Energy Saving, and Healthcare).
- Streamlined internal processes, resulting in improved efficiency within the team.
- Managed the prototype elaboration, testing and launching of a factory energy monitoring solution.
CONSULTING ENGAGEMENT
GALACTECH
02.2019 - 12.2019
- Generated USD$12MM in sales from prospecting and business development of global accounts
- Collaborated on market research, marketing operations and sales processes
- Implemented data-driven decision-making to optimize market entry strategies for diverse territories including Pakistan, UAE, Turkey, and more.
- Enhanced organizational adaptability by developing comprehensive change management strategies within the gaming industry (SaaS Building)
SALES & MARKETING ASSOCIATE
GOMYCODE
10.2017 - 09.2018
- Led the expansion of two regional offices (recruitment, management, coaching, and assessment) and operated as head office
- Trained and mentored junior staff on customer service strategies and techniques.
- Designed and implemented long-term strategies for marketing and sales (Newsletters, communication campaigns, print, web, and social media)
Education
MBA -
University of Quebec of Montreal
Montreal, QC08.2023
Bachelor in Communications -
University of Tunis
09.2020
Skills
- Data Analysis
- Microsoft Office Suite
- Project Management
- Business process improvement
- Business Process Mapping
- Design Change Management
Proficiencies
Intermediate MS Office, CRM applications (HubSpot, Salesforce, Dynamics), Fluent in English and French. Basic Spanish
Activities
- Music: Proficient in Piano and Guitar
- Sports: Black Belt in Taekwondo
- Active participant in various volunteering and social activities
Extracurricular Activities
- Team Leader Consultant with BCM-ESG UQAM, focusing on marketing technology recommendations
- Vice President, Trainer, Facilitator with AIESEC, leading teams and generating significant revenue
Languages
English
Full Professional
French
Native or Bilingual
Timeline
BUSINESS DEVELOPMENT ASSOCIATE
HERMES PAYMENT SOLUTIONS
05.2023 - 08.2023
FRANCTIONAL BUSINESS ANALYST
REVALOT
07.2022 - Current
SALES ASSOCIATE (Student Job)
THE SOURCE
02.2022 - 07.2022
CONSULTING ENGAGEMENT
CGS 3D
12.2020 - 03.2021
CONSULTING ENGAGEMENT
GETWIRELESS
02.2020 - 07.2020
CHANGE MANAGEMENT CONSULTANT
FREELANCER
02.2019 - Current
CONSULTING ENGAGEMENT
GALACTECH
02.2019 - 12.2019
SALES & MARKETING ASSOCIATE
GOMYCODE
10.2017 - 09.2018
MBA -
University of Quebec of Montreal
Bachelor in Communications -
University of Tunis
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