Abin Shrestha
Havelock,ON
Summary
Dynamic professional with a proven track record at Tahini's Restaurant, excelling in customer service and relationship management. Successfully trained staff, enhancing service quality and guest satisfaction. As a Medical Representative, I effectively promoted products, leveraging strong marketing skills to build lasting connections with healthcare professionals. Committed to driving results and fostering collaboration.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Tahini's restaurant
Toronto, Ontario
05.2024 - Current
- Assisted in managing daily restaurant operations and ensuring smooth service flow.2580
- Trained new employees on restaurant procedures and customer service standards.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Supported management in developing promotional materials and marketing strategies.
- Facilitated team meetings to improve communication and collaboration among staff.
- Managed customer service inquiries and complaints in a timely manner.
- Implemented quality control measures to uphold company standards.
Medical Representative
simca laborataries
kathmandu, Nepal
07.2023 - 02.2024
- Promoted pharmaceutical products to healthcare professionals and clinics.
- Developed and maintained relationships with key medical staff and decision-makers.
- Conducted product presentations and demonstrations to medical practitioners.
- Provided training and support for medical staff on product usage and benefits.
- Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
- Prepared monthly progress reports detailing successes achieved during the period covered.
Education
BBA - Business Management
KCMIT College
Kathmandu, Nepal05-2023
Skills
- Customer service
- Time management
- Problem solving
- Conflict management
- Marketing
- Relationship management
Languages
English
Professional
Hindi
Professional
Nepali
Full Professional
References
References available upon request.
Timeline
Assistant Manager
Tahini's restaurant
05.2024 - Current
Medical Representative
simca laborataries
07.2023 - 02.2024
BBA - Business Management
KCMIT College
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