Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Abilene McAlpine

Summary

Experienced Assistant General Manager with a background in operations and team leadership seeking a career shift into the advertising industry. With a Diploma in Marketing, I have a strong understanding of market research, campaign planning, and consumer engagement strategies. Skilled in budget management, workflow optimization, and improving customer experiences, my abilities are easily transferable to the fast-paced world of advertising. Recognized for my collaborative leadership, creative problem-solving, and passion for brand development and storytelling, I offer a unique blend of operational expertise and marketing knowledge for entry-level or transitional roles in advertising and brand communications.

Overview

6
6
years of professional experience

Work History

Assistant Manager

The Commercial Roadhouse
07.2024 - Current
  • Organize events
  • Scheduling and payroll
  • Handle customer concerns
  • Place food and liquor orders
  • Maintain and enforce company service and safety standards
  • Assist kitchen and restaurant staff
  • Table touches

Server/Bartender

The Commercial Roadhouse
03.2024 - Current
  • Customer Service
  • Offer optional and alternative items
  • Follow food specifications
  • Time management

Server/Bartender

Mick & Angelo’s Kitchen + Bar
07.2019 - 04.2024
  • Assisted with take out
  • Occasional food expeditor
  • Maintained a clean and organized bar

Bakery Department

Sobeys
05.2021 - 09.2022
  • Order processing and packaging
  • Followed bakery procedures

Food Service

Marineland Canada
05.2019 - 10.2020
  • Cash experience
  • Customer service
  • Followed food service policies and procedures

Education

Business Marketing

Mohawk College
06.2025

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Saint Paul Catholic High School
06.2022

Skills

  • Quick learner
  • Energetic
  • Social
  • Organized
  • Detailed Orientated
  • Team leadership
  • Money handling
  • Customer service
  • Decision-making
  • Staff development
  • Staff management
  • Inventory control

Accomplishments

Professional Experience

Assistant General Manager – The Commercial Roadhouse
July 2024 – Present

  • Entrusted with an Assistant General Manager role at age 20. Well ahead of industry norms, demonstrating strong leadership, reliability, and operational competence.
  • Manage day-to-day operations, lead staff, and contribute to customer satisfaction and business performance.


Marketing Contributor – Teeze Hair Salon
Fonthill, ON | 2024-2025

  • Assisted in developing and boosting brand awareness for Teeze Hair Salon through strategic promotion and follower engagement.
  • Provided marketing support and creative input to enhance visibility within Fonthill / Niagara Region.


Leadership & Community Involvement

Cadet Correspondent – Royal Canadian Air Cadets
Niagara Falls / Niagara Region | 2020–2022

  • Selected to represent Ontario and serve as the Cadet Correspondent for both my squadron and the Niagara Region.
  • Responsible for communicating cadet activities, writing reports, and promoting program initiatives through official channels.

Timeline

Assistant Manager

The Commercial Roadhouse
07.2024 - Current

Server/Bartender

The Commercial Roadhouse
03.2024 - Current

Bakery Department

Sobeys
05.2021 - 09.2022

Server/Bartender

Mick & Angelo’s Kitchen + Bar
07.2019 - 04.2024

Food Service

Marineland Canada
05.2019 - 10.2020

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Saint Paul Catholic High School

Business Marketing

Mohawk College
Abilene McAlpine