Abigayle Kunkel
Orillia
Summary
Highly motivated and detail-oriented professional, committed to achieving excellence in all areas of work. A passion for learning, improvement and, a demonstrated track record of success in previous roles. Team player who thrives in collaborative environments and is adept at building strong relationships with others. A strong work ethic and a positive attitude, always ready to take on new challenges and contribute to the success of any organization.
Overview
7
7
years of professional experience
Work History
Patient Experience Coordinator
Miller Health
05.2023 - 08.2024
- Greeted and assisted patients with check-in procedures.
- Resolved customer complaints using established follow-up procedures.
- Managed insurance claim submissions while also promptly responding to a high volume of telephone calls and emails.
- Effective communication bridge between patients, caregivers, and practitioners.
- Provided proper and effective training to new employees.
Sales Associate
Roots
10.2022 - 01.2023
- Organized merchandise to maintain store aesthetics
- Promoted specific product for designated sales
- Engaged with customers to effectively build rapport
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Animal Care Attendant
Ontario SPCA Orillia Animal Centre
07.2022 - 08.2022
- Assisted with adoptions, cleaning, feeding/medication of animals
- Engaged with animals in play and physical activity
- Provided safe transport of animals to veterinary appointments
- Educated caregivers and pet owners on animal care, nutrition and disease management.
Waitress
Couchiching Craft Brewing Co
05.2022 - 07.2022
- Presented descriptions of the variety of craft beer and menu options to guests
- Served food and beverages in an efficient and courteous manner
- Promoted product at Craft Beer Festivals
Cashier
Beer Store
06.2020 - 05.2022
- Managed cash, debit and, credit card transactions with excellent accuracy
- Restocked and organized merchandise
General Laborer
Bass Lake Farms
06.2020 - 08.2021
- Responsible for lawn, crop and flower bed maintenance
- Assisted with crop harvest, organized and compiled customer food boxes
Cashier
Pet Valu, Orillia
08.2017 - 09.2019
- Floor sales person – provided customers assistance with merchandise and expertise on products
Education
Doctorate - Naturopathic Medicine
Canadian College of Naturopathic Medicine
04-2028
Bachelor of Science - Health Sciences
Wilfrid Laurier University
Waterloo, ON04.2023
High School Diploma -
Patrick Fogarty Catholic Secondary School
Orillia, ON06.2019
Skills
- Multitasking Strengths
- Guest Relations
- Sales Training
- Time Management
- Social Perceptiveness
Accomplishments
- Patrick Fogarty Secondary School Honour Roll (Grade 9 through 12)
- Kiwanis Merit Award 2019
- Bronze Medallion and Bronze Cross Lifeguard Certificate 2017
- Certified Standard First Aid, Emergency First Aid and CPR 2017
Additional Information
- Volunteer at Lake Country Animal Hospital August 2021
- Volunteer at Wilfrid Laurier Homecoming football game 2019
- Ecuador Mission Trip 2018
- Coach of the U15 Lady Kings House League 2017 season
- Coach of the U11 Orillia Little Lady Kings House League 2016 season
- Orillia Sun City Swim 2012-2014
Timeline
Patient Experience Coordinator
Miller Health
05.2023 - 08.2024
Sales Associate
Roots
10.2022 - 01.2023
Animal Care Attendant
Ontario SPCA Orillia Animal Centre
07.2022 - 08.2022
Waitress
Couchiching Craft Brewing Co
05.2022 - 07.2022
General Laborer
Bass Lake Farms
06.2020 - 08.2021
Cashier
Beer Store
06.2020 - 05.2022
Cashier
Pet Valu, Orillia
08.2017 - 09.2019
Doctorate - Naturopathic Medicine
Canadian College of Naturopathic Medicine
Bachelor of Science - Health Sciences
Wilfrid Laurier University
High School Diploma -
Patrick Fogarty Catholic Secondary School
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