Abigail Schlick
Hacienda Heights
Summary
Dedicated Diagnostic Medical Sonography student pursuing an associates degree, with strong experience in customer service, youth instruction and supervision, and fast-paced work environments. Nearly one year as a swim instructor working with children ages two and up, developing clear communication, patience, and empathetic support. Additional experience as a sales associate at Porto's Bakery, handling high-volume costumer interactions, multitasking efficiently, and maintaining exceptional service quality. Known for empathy, adaptability, and a strong work ethic, seeking an opportunity to apply these skills while continuing academic studies.
Overview
2
2
years of professional experience
Work History
Sales Associate Manager
Portos Bakery
12.2024 - 08.2025
-Greeted customers warmly and offered assistance
-Used skills in upselling to regularly exceed sale targets
-Maintained high customer service standards in high-volume, fast-paced environments
-Built rapport with costumers to recommend new items and encourage customers to make regular visits and purchases
-Handled customer complaints and inquires in a courteous and efficient manner
Swim Instructor
Waterworks Aquatics
09.2023 - 08.2024
-Created a safe and fun learning environment for students
-Communicated with customers daily, provided friendly and courteous service, and answered questions
-Built rapport and long-term relationships, and achieved customer satisfaction
-Developed and implemented individualized swim lesson plans for students of all ages and abilities
Maintained a safe environment in the pool area at all times
Education
Associate of Science - Diagnostic Medical Sonography
Cypress College
Cypress, CA06-2027
High School Diploma -
California High School
Whittier, CA06-2025
Skills
- Customer engagement
- Salesforce proficiency
- Sales team leadership
- Empathy
- Adaptability
- Multitasking
- Time management
Timeline
Sales Associate Manager
Portos Bakery
12.2024 - 08.2025
Swim Instructor
Waterworks Aquatics
09.2023 - 08.2024
Associate of Science - Diagnostic Medical Sonography
Cypress College
High School Diploma -
California High School