ABIGAIL MCGRATH
Grande Prairie
Summary
Experienced with training and developing crew members to achieve operational excellence. Utilizes effective training methods to enhance team skills and performance.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonalds
Grande Prairie, AB
09.2022 - Current
- Trained new employees on proper food handling techniques and restaurant policies.
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
- Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment.
- Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
- Handled cashier duties, maintaining accuracy of monies received or exchanged.
- Delivered food orders to customers in a timely manner.
- Restocked shelves and display cases with food items.
- Proficiently operated cash registers and other food service equipment such as blenders, slicers, mixers, and grinders.
- Explained training information in easily understandable terms for individuals from all backgrounds and levels.
- Operated drive-thru window efficiently while ensuring accuracy of orders, taking payments, and delivering food in a timely manner.
- Served customers promptly to keep drive-thru lanes moving quickly.
- Tallied money in cash drawer at beginning and end of each work shift.
Education
Charles Spencer High School
Grande Prairie, AB06-2025
Skills
- Active listening
- Task prioritization
- Time management
- POS systems
- Sanitation and cleaning
- Food safety understanding
- Processing payments
- Reliability and punctuality
- Adaptability
- Customer service
- Employee training
- Cash handling
Languages
English
Timeline
Crew Trainer
McDonalds
09.2022 - Current
Charles Spencer High School