Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Hobbies & Interests
Timeline
SeniorSoftwareEngineer
Abigail Lopez

Abigail Lopez

Mississauga,ON

Summary

Enthusiastic and customer-focused individual seeking a seasonal sales associate position at Victoria's Secret. Eager to contribute my passion for fashion, strong interpersonal skills, and dedication to providing exceptional service to help create a memorable shopping experience for customers during the holiday season. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Diamond Cleaning Services
02.2020 - Current
  • Provided excellent customer service, addressing inquiries and resolving issues in person, over the phone, and via email
  • Handled cash, credit, and debit transactions with precision and accuracy
  • Assisted with inventory management tasks, including receiving shipments, stocking shelves, and conducting regular audits
  • Participated in training sessions to learn about new products and promotions.

Customer Service Representative

CIBC
04.2019 - 01.2020
  • Assisted customers with product selection, inquiries, and purchases in a friendly and approachable manner
  • Maintained a neat and organized store environment, including restocking shelves and arranging displays
  • Processed transactions accurately and efficiently using point-of-sale systems
  • Collaborated with team members to achieve sales targets and ensure customer satisfaction.

Education

Associate Of Commerce And Business Administration - Business Administration

Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON
06.2019

High School Diploma -

Your High School
Mississauga, ON
06.2016

Skills

  • Strong communication and interpersonal skills
  • Ability to work well in a team environment
  • Attention to detail and ability to multitask in a fast-paced setting
  • Passion for fashion and retail industry trends

Languages

English
Native or Bilingual

Certification

Retail Sales Training Certificate

References

Available upon request

Hobbies & Interests

I am writing to express my enthusiasm for the seasonal sales associate position at Victoria's Secret. With a passion for fashion, a commitment to exceptional customer service, and a genuine interest in empowering individuals, I am excited about the opportunity to contribute to the vibrant atmosphere of your store during the holiday season.


Here are some of my hobbies and interests that I believe showcase my alignment with the Victoria's Secret brand:


1. Fashion Enthusiast: Fashion has always been a significant part of my life. I enjoy staying updated on the latest trends, experimenting with different styles, and following fashion influencers for inspiration. My keen eye for style and attention to detail will allow me to assist customers in finding the perfect lingerie and activewear to suit their preferences and needs.


2. Fitness and Wellness Advocate: As an advocate for health and wellness, I am passionate about maintaining an active lifestyle. I regularly practice yoga, go for runs in the park, and participate in dance classes to stay fit and energized. I believe in the importance of feeling confident and comfortable in one's own skin, which aligns perfectly with Victoria's Secret's emphasis on empowerment and body positivity.


3. Beauty Enthusiast: I have a keen interest in beauty and cosmetics, and I love experimenting with makeup and skincare products. I enjoy watching tutorials, trying out new makeup looks, and learning about the latest beauty trends. This passion for beauty allows me to connect with customers on a personal level and provide them with tailored recommendations to enhance their natural beauty.


4. Travel and Cultural Exploration: I have a deep appreciation for travel and cultural exploration. I enjoy immersing myself in different cultures, trying new cuisines, and exploring unique destinations around the world. My curiosity and open-mindedness allow me to connect with people from diverse backgrounds, reflecting Victoria's Secret's global brand presence and commitment to inclusivity.


5. Community Involvement: Giving back to the community is important to me, and I actively participate in volunteer initiatives and charity events. Whether it's organizing clothing drives, participating in fundraisers, or volunteering at local shelters, I am dedicated to making a positive impact in the lives of others. I admire Victoria's Secret's commitment to philanthropy and empowerment, and I am excited about the opportunity to contribute to these initiatives.

Timeline

Customer Service Representative

Diamond Cleaning Services
02.2020 - Current

Customer Service Representative

CIBC
04.2019 - 01.2020

Associate Of Commerce And Business Administration - Business Administration

Sheridan College Institute of Technology And Advanced Learning

High School Diploma -

Your High School
Abigail Lopez