Abigail Erazo
Fontana
Summary
In pursuit of a position in marketing where my communication , interpersonal, creativity , problem solving and organization skills can help an organization reach their target goal.
Overview
5
5
years of professional experience
Work History
California Office Associate
Road Ready Registration
09.2021 - Current
- Assist the director of marketing of the company in organizing work events , weekly meetings , create new monthly brochures , and help promote new services being offered.
- Generate service and DMV fees for clients , managing their files and resolving any issues they encounter with DMV regulations.
- Communicate and partner with various departments on projects , update the departments on DMV regulations , work events , and client issues.
- Maintain professional and productive relations with clients and ensure they are receiving the proper information , invoices , materials , services and constant updates regarding their work.
- Process titles , duplicate titles, partial year registrations, transfers , and provide accurate invoices.
- Update customer information on the company's database and perform day to day clerical duties associated with data entry information , answering phone calls and emails , maintaining office space organized and presentable , scheduling meetings with clients and DMV associates.
Assistant Manager
Chick Fil A
06.2018 - 09.2021
- Oversaw the daily shifts of the store.
- Mentored and trained new crew members on food and health procedures, informing them of the company's goal and expectations , as well as helping them enhance their professional development and customer service skills.
- Maintained concise and effective communication with higher management and leads on technical issues , inventory , produce , scheduling and the amount of cash flow coming in and out during each shift.
- Monitored cash intake and deposit records to increase accuracy and reduce errors.
- Developed a strategy to increase sales with utilizing POS system , social media , application software and motivating crew members to promote new menu items and offer upgrades to customers.
Education
Associate of Arts - Business Administration And Management
Cal State San Bernardino
San Bernardino, CA05.2025
Associate of Science - Business Administration
Chaffey College
Rancho Cucamonga, CA05.2023
Skills
- Organization and Planning Skills
- Problem Solving Skills
- Money Handling Skills
- Management Skills
- Time Management Skills
- Communication Skills
- Interpersonal Skills
Languages
Spanish
Native or Bilingual
Timeline
California Office Associate
Road Ready Registration
09.2021 - Current
Assistant Manager
Chick Fil A
06.2018 - 09.2021
Associate of Arts - Business Administration And Management
Cal State San Bernardino
Associate of Science - Business Administration
Chaffey College
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