Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Barber

Ottawa,ON

Summary

I am a graduate looking for a full-time job. Having lots of experience in multiple customer-service related industries, I am skillful when it comes to ensuring customers have a pleasant experience. I am a hardworking individual with great observational, organizational, and communication skills.

Overview

5
5
years of professional experience

Work History

Server & Hostess

Hunters Public House
Ottawa, ON
06.2022 - Current
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Presented menus and answered questions regarding items.
  • Informed customers of daily specials and signature menu items.
  • Set up tables in between patrons to reduce wait times.
  • Trained new employees to perform duties.

Supervisor

Bulk Barn
Ottawa, ON
07.2020 - 06.2022
  • Assisted customers to ensure customer satisfaction.
  • Handled money, counted money at the register, balanced money for
    close.
  • Ensured proper close of the store.
  • Ensured the store was kept clean at all times.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Identified needs of customers promptly and efficiently.

Volunteer Lab Assistant

NISE labs, University of Ottawa
11.2021 - 02.2022
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
  • Expertly procured and processed specimens for laboratory staff.

Volunteer Stable-hand

Boarding Barn
Ottawa, ON
11.2020 - 01.2022
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Maintained saddles, bridles and riding gear.
  • Worked with owner to determine ranch needs.
  • Bringing in and turning out horses.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Regularly exercised horses by riding and lunging.
  • Assisted in horse training.
  • Assisted with lessons.
  • Trained and rode horses across wide age range and exhibited excellent horse handling skills.
  • Mucked, swept and cleaned regularly.

Cadet

137th Ashbury Royal Canadian Dragoons
Ottawa, ON
09.2019 - 05.2020
  • Participated in poppy sales.
  • Collected donations for the cadet organization.

Education

Highschool Diploma -

Saint Francis Xavier Catholic High School
Ottawa, ON
06.2022

Skills

  • Strong work ethic
  • Reliability
  • Independent
  • Teamwork skills
  • Customer Service
  • Interpersonal
  • Judgment
  • Multitasking
  • Patient
  • Works well under pressure
  • Safe Food Handling
  • Cash Handling
  • Stocking and Replenishing
  • Guest Engagement
  • Animal Care
  • Livestock Care

Timeline

Server & Hostess

Hunters Public House
06.2022 - Current

Volunteer Lab Assistant

NISE labs, University of Ottawa
11.2021 - 02.2022

Volunteer Stable-hand

Boarding Barn
11.2020 - 01.2022

Supervisor

Bulk Barn
07.2020 - 06.2022

Cadet

137th Ashbury Royal Canadian Dragoons
09.2019 - 05.2020

Highschool Diploma -

Saint Francis Xavier Catholic High School

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Abigail Barber