Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ABID RAHMAN

Toronto,ON

Summary

Outgoing and friendly customer service representative with 1+ years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor

Overview

2
2
years of professional experience

Work History

Host, Cashier

The Rec Room
09.2022 - Current
  • Collected payments and operated cash register
  • Connected with customers for advice on food menu and ordering process
  • Communicated with team members to assist with daily operational activities
  • Processed and recorded transaction of canceled orders on computer as per rules.

Receptionist

Fraser direct
04.2021 - 07.2022
  • Answered central telephone system and directed calls accordingly
  • Managed multiple tasks and met time-sensitive deadlines
  • Confirmed appointments, communicated with clients, and updated client records
  • Screened visitors and issued badges to maintain safety and security.

Education

2 Years Advanced Diploma - General Business Administration

Cambrian College
Toronto, ON
09.2022

Skills

  • Proficient with Microsoft Office—Word, Excel, PowerPoint, Outlook
  • Customer Relation
  • Strong mathematical skills
  • Problem solving
  • Strong typing skills
  • Written and spoken communication skills
  • Sql
  • Writing
  • Technical Specifications
  • Management
  • Technical Aptitude
  • Testing

Accomplishments

  • Business analytics with excel Introduction to power bi
  • Advanced formula and functions in excel
  • Advanced function in MS powerpoint
  • Effective Business Presentations with Powerpoint

Timeline

Host, Cashier

The Rec Room
09.2022 - Current

Receptionist

Fraser direct
04.2021 - 07.2022

2 Years Advanced Diploma - General Business Administration

Cambrian College
ABID RAHMAN