Outgoing and friendly customer service representative with 1+ years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor
Overview
2
2
years of professional experience
Work History
Host, Cashier
The Rec Room
09.2022 - Current
Collected payments and operated cash register
Connected with customers for advice on food menu and ordering process
Communicated with team members to assist with daily operational activities
Processed and recorded transaction of canceled orders on computer as per rules.
Receptionist
Fraser direct
04.2021 - 07.2022
Answered central telephone system and directed calls accordingly
Managed multiple tasks and met time-sensitive deadlines
Confirmed appointments, communicated with clients, and updated client records
Screened visitors and issued badges to maintain safety and security.
Education
2 Years Advanced Diploma - General Business Administration
Cambrian College
Toronto, ON
09.2022
Skills
Proficient with Microsoft Office—Word, Excel, PowerPoint, Outlook
Customer Relation
Strong mathematical skills
Problem solving
Strong typing skills
Written and spoken communication skills
Sql
Writing
Technical Specifications
Management
Technical Aptitude
Testing
Accomplishments
Business analytics with excel Introduction to power bi
Advanced formula and functions in excel
Advanced function in MS powerpoint
Effective Business Presentations with Powerpoint
Timeline
Host, Cashier
The Rec Room
09.2022 - Current
Receptionist
Fraser direct
04.2021 - 07.2022
2 Years Advanced Diploma - General Business Administration