Abid Khan
Calgary,AB
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Analyst
Canadian Zalmi Society
Calgary, AB
01.2022 - Current
- Researched and resolved issues regarding integrity of data flow into databases.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Participated in requirements meetings to understand business needs.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Developed tables, views and materialized views using SQL.
- Tested data prediction algorithms based on historical data.
Customer Representative
Scotiabank
Calgary, AB
10.2018 - Current
- Provided primary customer support to internal and external customers.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Conducted surveys to determine customer opinion of products and services.
Education
Post Grad Diploma - Data Analytics
SAIT (Southern Alberta Institute of Technology)
Calgary, AB 08.2022 - Current
MBA - Business Management
Institute of Business And Management Sciences
Peshawar Pakistan05.2010
Skills
- Structured Query Language (SQL)
- Advanced Microsoft Excel
- Python – Statistical Programming
- Data visualization
- Data modeling
- Data cleaning and preparation
- Machine learning
- Critical thinking
- Presentation skills
- Enterprise application integration
- Data validation
- Use Cases
- Process Mapping
- Defect Tracking
- Data Quality Assurance Processes
- Data Profiling
- Data Formatting
- Activity Diagrams
Accomplishments
- Developed methods to integrate collection of charity boxes and distribution to significantly improve workflow efficiency.
- Nominated for "Community Advocate award" by city of Calgary.
- Made recommendations on business intelligence tools to cut processing time by 5 days.
- Modified and improved existing databases to reduce processing time by 1 hour per day and improve accuracy by 15%.
Certification
- Data Analytics Certificate (SAIT)
- Data Analytics BootCamp (Udemy)
- Google Data Analytics Foundation (Google)
- Introduction CyberSecurity Tools and & Cyber Attacks (IBM)
- CyberSecurity Roles, Processes & Operating System Security
Blogging
I Run a Community Facebook Page of more than 10k People, Where we help each other in Job Search, Looking for Recourses, Sport, Outdoor activities, Camping and much more
Timeline
Post Grad Diploma - Data Analytics
SAIT (Southern Alberta Institute of Technology)
08.2022 - Current
Data Analyst
Canadian Zalmi Society
01.2022 - Current
Customer Representative
Scotiabank
10.2018 - Current
- Data Analytics Certificate (SAIT)
- Data Analytics BootCamp (Udemy)
- Google Data Analytics Foundation (Google)
- Introduction CyberSecurity Tools and & Cyber Attacks (IBM)
- CyberSecurity Roles, Processes & Operating System Security
MBA - Business Management
Institute of Business And Management Sciences
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