Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
13
13
years of professional experience
Work History
Insurance Advisor
WFG, World Financial Group
10.2022 - Current
Explained features, advantages and disadvantages of various policies to promote insurance sales.
Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
Calculated premiums and established payment methods.
Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Responded to customer calls swiftly to resolve issues and answer questions.
School Bus Driver
Southland Transportation Ltd.
08.2022 - Current
Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Transported passengers safely along prescribed routes according to tight schedules.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Process Assistant
Amazon
11.2016 - 05.2022
Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Identified and resolved process issues to drive optimal workflow and business growth.
Conducted training and change management processes to improve operations.
Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.
Medical Laboratory Technician
Anupam Computerized Laboratory
03.2010 - 02.2016
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Followed safety protocols to maintain safe and secure laboratory environment.
Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Prepared reagents and solutions, making readily available during testing for convenience.
Documented and verified patient information using laboratory information system.
Trained and supervised new laboratory staff to improve skills in laboratory procedures.
Recorded and maintained accurate data to facilitate tracking of results.
Education
Master of Science - Biotechnology
Punjab Tecnical University
Punjab India
04.2013
Bachelor of Science - Medical Laboratory Technician
Sam Higginbottom University
Allahabad India
04.2008
Skills
Private Sectors
Form Completion and Submission
Final Expense Insurance
Underwriting and Adjustments
Timeline
Insurance Advisor
WFG, World Financial Group
10.2022 - Current
School Bus Driver
Southland Transportation Ltd.
08.2022 - Current
Process Assistant
Amazon
11.2016 - 05.2022
Medical Laboratory Technician
Anupam Computerized Laboratory
03.2010 - 02.2016
Master of Science - Biotechnology
Punjab Tecnical University
Bachelor of Science - Medical Laboratory Technician